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Responsible Design, Implementation and Use of Information and Communication Technology

19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part II

  • Conference proceedings
  • © 2020

Overview

Editors:
  1. Marié Hattingh

    1. University of Pretoria, Pretoria, South Africa

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  2. Machdel Matthee

    1. University of Pretoria, Pretoria, South Africa

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  3. Hanlie Smuts

    1. University of Pretoria, Pretoria, South Africa

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  4. Ilias Pappas

    1. University of Agder, Kristiansand, Norway

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  5. Yogesh K. Dwivedi

    1. Swansea University, Swansea, UK

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  6. Matti Mäntymäki

    1. University of Turku, Turku, Finland

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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 12067)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: I3E 2020.

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Table of contents (40 papers)

  1. Front Matter

    Pages i-xxiii
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  2. eGovernment

    1. Front Matter

      Pages 1-1
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    2. Enterprise Architectures in E-Governments Studies: Why, What and How?

      • Hong Guo, Shang Gao
      Pages 3-14

    3. An e-Government Implementation Framework: A Developing Country Case Study

      • Anele Apleni, Hanlie Smuts
      Pages 15-27

    4. Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana

      • Anthony Renner-Micah, John Effah, Richard Boateng
      Pages 28-38

    5. Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research

      • Leif Erik Opland, Letizia Jaccheri, Jostein Engesmo, Ilias O. Pappas
      Pages 39-45

    6. A Systematic Review of Implementation Challenges in Public E-Procurement

      • Idah Mohungoo, Irwin Brown, Salah Kabanda
      Pages 46-58

  3. eHealth

    1. Front Matter

      Pages 59-59
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    2. Barriers for User Acceptance of Mobile Health Applications for Diabetic Patients: Applying the UTAUT Model

      • Fazlyn Petersen, Mariam Jacobs, Shaun Pather
      Pages 61-72

    3. Impact of Socio-Demographic Factors on the Acceptance of Information Communication and Technology (ICT) for Diabetes Self-care

      • Fazlyn Petersen, Adiel Baker, Shaun Pather, William D. Tucker
      Pages 73-83

    4. Categorization of Factors Influencing Community Health Workers from a Socio-Technical Systems Perspective

      • Lilies Ratshidi, Sara Grobbelaar, Adele Botha
      Pages 84-95

    5. A Systematic Literature Review of the Factors that Influence the Accuracy of Consumer Wearable Health Device Data

      • Lerato Mahloko, Funmi Adebesin
      Pages 96-107

    6. Gamification in Healthcare: Motivating South Africans to Exercise

      • Thaverson Devar, Marie Hattingh
      Pages 108-119

    7. A Twitter Social Network Analysis: The South African Health Insurance Bill Case

      • Ilse Struweg
      Pages 120-132

  4. Security

    1. Front Matter

      Pages 133-133
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    2. Cyber-Harassment Victimization Among South African LGBTQIA+ Youth

      • Kayla Hendricks, Pitso Tsibolane, Jean-Paul van Belle
      Pages 135-146

    3. Online Identity Theft on Consumer Purchase Intention: A Mediating Role of Online Security and Privacy Concern

      • Abdul Bashiru Jibril, Michael Adu Kwarteng, Fortune Nwaiwu, Christina Appiah-Nimo, Michal Pilik, Miloslava Chovancova
      Pages 147-158

    4. On the Ethics of Using Publicly-Available Data

      • Antony K. Cooper, Serena Coetzee
      Pages 159-171

  5. Social Media

    1. Front Matter

      Pages 173-173
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    2. Introducing the Media Use Behaviour Conceptual Framework

      • Douglas A. Parry, Daniel B. le Roux
      Pages 175-186
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Other volumes

  1. Responsible Design, Implementation and Use of Information and Communication Technology

  2. Responsible Design, Implementation and Use of Information and Communication Technology

Keywords

About this book

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.*

The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections:

Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education

Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability

*Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

Editors and Affiliations

  • University of Pretoria, Pretoria, South Africa

    Marié Hattingh, Machdel Matthee, Hanlie Smuts

  • University of Agder, Kristiansand, Norway

    Ilias Pappas

  • Swansea University, Swansea, UK

    Yogesh K. Dwivedi

  • University of Turku, Turku, Finland

    Matti Mäntymäki

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