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  • Book
  • © 2008

Resources, Co-Evolution and Artifacts

Theory in CSCW

  • Proposes some new theories for CSCW by attempting to determine why computational systems or other artifacts become so important in people's environments (or how they become resources)

Part of the book series: Computer Supported Cooperative Work (CSCW)

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Table of contents (11 chapters)

  1. Front Matter

    Pages I-XV
  2. Artifacts and Their Development

    1. Front Matter

      Pages 7-7
    2. The Birth of an Organizational Resource: The Surprising Life of a Cheat Sheet

      • Christine A. Halverson, Mark S. Ackerman
      Pages 9-35
    3. The Zephyr Help Instance as a CSCW Resource

      • Mark S. Ackerman, Leysia Palen
      Pages 37-57
    4. Co-Realization: Toward a Principled Synthesis of Ethnomethodology and Participatory Design

      • Mark Hartswood, Rob Procter, Roger Slack, Alex Voß, Monika Büscher, Mark Rouncefield et al.
      Pages 59-94
    5. Figuring Out How to Figure Out: Supporting Expertise Sharing in Online Systems

      • Thomas Erickson, Christine A. Halverson, Wendy A. Kellogg
      Pages 95-114
  3. Contextualizing Influences–Language, Trust, and Time

    1. Front Matter

      Pages 115-115
    2. Distributed Cognition and Joint Activity in Computer System Administration

      • Paul P. Maglio, Eser Kandogan, Eben Haber
      Pages 145-166
  4. Theorizing: Coordination, Co-realization, and Structuration

    1. Front Matter

      Pages 191-191
    2. Down in the (Data)base(ment): Supporting Configuration in Organizational Information Systems

      • Stuart Anderson, Gillian Hardstone, Rob Procter, Robin Williams
      Pages 221-253
    3. Reflections and Conclusions: Toward a Theory of Resources

      • Mark S. Ackerman, Christine A. Halverson, Thomas Erickson, Wendy A. Kellogg
      Pages 307-324
  5. Back Matter

    Pages 325-332

About this book

A topic of significant interest to the CSCW, IT and IS communities is the issue of how software and other technical systems come to be adopted and used. We know from considerable research that people use systems in many ways, and that the process of incorporating them in their everyday activities can require a great deal of effort. One way of understanding adoption and use is by considering artifacts as resources in people's environments.

"Resources, Co-Evolution and Artifacts: Theory in CSCW" looks at how resources get created, adopted, modified, and die, by using a number of theoretical and empirical studies to carefully examine and chart resources over time. It examines issues such as: how resources are tailored or otherwise changed as the situations and purposes for which they are used change; how a resource is maintained and reused within an organisation; the ways in which the value of a resource comes to be recognised and portrayed; the ways in which an artifact is transformed to enable it to function more effectively as a resource; the ways in which an artifact's usage practices evolve as it becomes recognized as a resource; how one might approach the problem of designing a resource de novo; the ways in which opportunistic use of an artifact transforms it into a new kind of resource.

Authors and Affiliations

  • University of Michigan, USA

    Mark S. Ackerman

  • IBM Research, CA

    Christine A. Halverson

  • IBM Research, USA

    Thomas Erickson, Wendy A. Kellogg

About the authors

Written by senior researchers in CSCW. Wendy Kellogg is one of the founders of Human-Computer Interaction and CSCW.

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access