9/24/14

Important update from Springer for Swets customers

THE FOLLOWING IS AN UPDATE ON OUR STATEMENT POSTED 22 SEPTEMBER 2014

Earlier this week, Swets & Zeitlinger Group B.V. and Swets Information Services B.V. have been declared bankrupt by the court of Amsterdam, and there is currently high uncertainty about the ‘going concern’ of the Swets group. It is clear to Springer that customers are exposed to a substantial risk if they continue to submit payments to Swets for any Springer content, regardless of whether it is journal subscriptions, eBooks, licenses or any other products. Springer has terminated its contracts with Swets.

Our concern is specific to all payments that are (to be) made to Swets, including but not limited to 2015 subscriptions. Our reason for taking this extraordinary step by making this announcement is to mitigate the potential impact this situation might have on your institution and give you the time to consider your options before committing to your 2015 subscriptions. We strongly suggest that you consider using alternative agents for any existing or planned Springer business or contact Springer directly.

We would like to assure our valued customers that we will do everything in our power to reduce the impact of this unfortunate situation, subject to any constraints that Springer may face in this process. We will update this page when more information becomes available.

Please contact the Springer sales representative for your region. The list of contacts can be found here.

Alternatively, you can contact us by writing to swetsquestions@springer.com.