FAQs

General Information about SpringerLink and Springer for R&D

What are SpringerLink and Springer for R&D?

SpringerLink is Springer’s platform, which provides access to 6 million research documents. SpringerLink aims to become the primary resource destination for all academic researchers and students.
Springer for R&D is Springer’s new corporate platform, which provides access to the same 6 million research documents, but optimized for corporate & health markets. Springer for R&D (rd.springer.com) aims to become the primary resource destination for all corporate and medical customers.
Both platforms host all Springer content and provide an enhanced user experience and facilitate finding content easier and faster.

What subject areas are covered by SpringerLink and Springer for R&D?

All Springer’s STM content is on the site, covering the following science areas:

  • Biomedical Sciences
  • Business & Management
  • Chemistry
  • Computer Science
  • Earth Sciences and Geography
  • Economics
  • Education & Language
  • Energy
  • Engineering
  • Environmental Sciences
  • Food Sciences & Nutrition
  • Law
  • Life Sciences
  • Materials
  • Mathematics
  • Medicine
  • Physics
  • Psychology
  • Public Health
  • Social Sciences
  • Statistics

What industry sectors are covered by Springer for R&D?

  • Automotive
  • Aerospace
  • Biotechnology
  • Chemical Manufacturing
  • Consumer Packaged Goods
  • Electronics
  • Energy, Utilities & Environment
  • Engineering
  • Finance, Business & Banking
  • Health & Hospitals
  • IT & Software
  • Law
  • Materials & Steel
  • Oil, Gas & Geoscience

How can I construct a WAYFless URL?

WAYFless URLs are links that libraries can create to allow their users to directly access a content item using federated authentication (e.g., Shibboleth) credentials without having to detour through the Springerlink institutional login page. "WAYF" stands for "Where Are You From" and indicates the institutional login page selection list that a user would otherwise have to select from in order to identify their institution. There are three formats: two options for institutions who have an entityID with one of the Shibboleth/SAML access management federations, and one for institutions that belong to the OpenAthens Healthcare Federation.


Shibboleth Formats
Two formats work for WAYFless URLs. The returnUrl or target parameter can be any valid URL, such as an OpenURL.


1. The following style is one method.

Connect these pieces to construct a URL:
https://fsso.springer.com/federation/init?entityId=
{the institution's registered entityID}
&returnUrl=
{destination page on SpringerLink}


For example, for an institution with an entityID of https://idp.dhbw-vs.de/idp/shibboleth, in order to send a user to http://link.springer.com/10.1007/s12394-009-0036-0, this style of WAYFless URL looks like:


https://fsso.springer.com/federation/init?entityId=https://idp.dhbw-vs.de/idp/shibboleth&returnUrl=http://link.springer.com/10.1007/s12394-009-0036-0

2. The standard WAYFless style works as well.
Connect these pieces to construct a URL:
https://fsso.springer.com/start-session?entityId=
{the institution's registered entityID}
&target=
{destination page on SpringerLink}

For example, for an institution with an entityID of https://idp.dhbw-vs.de/idp/shibboleth, in order to send a user to http://link.springer.com/10.1007/s12394-009-0036-0, the standard style of WAYFless URL looks like:


https://fsso.springer.com/start-session?entityId=https://idp.dhbw-vs.de/idp/shibboleth&target=http://link.springer.com/10.1007/s12394-009-0036-0


OpenAthens format
For Athens access a different style is required. Connect these pieces to construct a URL:


https://fsso.springer.com/federation/openAthensInit?entityId=
{the institution's registered entityID}
&returnUrl=
{destination page on SpringerLink}

For example, for an institution with an entityID of https://idp.va.gov/openathens, in order to send a user to http://link.springer.com/10.1007/s12394-009-0036-0, this style of WAYFless URL looks like:

https://fsso.springer.com/federation/openAthensInit?entityId=https://idp.va.gov/openathens&returnUrl=http://link.springer.com/10.1007/s12394-009-0036-0


Retrieved from "http://wiki.springer.com/index.php/How_can_I_construct_a_WAYFless_URL%3F"

Content

What Springer content is available on SpringerLink and Springer for R&D?

These platforms host all journal, book, book series, references and protocols content prevoiusly available on the old SpringerLink platform. A total of around 7.5 million content items.

What formats are available?

All content can be viewed in PDF and a significant portion of our newer content is also available in full-text HTML.

Is content available in ePub format?

Not yet, but we are looking to implement this very soon.

Does content on either platform include any digital rights management (DRM)?

There is no DRM on articles and chapters on either SpringerLink or Springer for R&D. Content can be delivered and utilized on the widest array of devices.

How do I link to the journals and eBooks?

Will link resolvers work?

Springer works closely with the providers of link resolvers. These are third party pieces of software that offer libraries a service by keeping track of a) what the library has bought and b) what the final URL is for those things that the library has bought.

In some cases we have discovered that the links that are kept in these link resolvers are still formatted according to how the previous platform was set up to handle OpenURL links.
The new SpringerLink and Springer for R&D platforms have been developed such that when someone tries to use a link like this, that our site:

  1. Sees the original link
  2. Reads it to understand what parameters are being described in the URL (because there can be multiple parameters and they can be used in different orders)
  3. Attempts to send the user to the comparable page on our site.
  4. Sometimes, the new platform cannot "read" the URL, and this results in a few different issues:
  5. Sometimes the user ends up on an issue page, instead of an article page
  6. Sometimes the user ends up on the journal page, instead of the issue page
  7. Sometimes the user ends up on the homepage, instead of wherever they were trying to get to


Further development is in the planning to increase the sophistication of this application, so that it handles more variations of these links more correctly. This development is complicated and the issues are often extremely difficult to troubleshoot, therefore, we have a keen interest in related complaints, allowing for investigation and determining of a solution.

Springer is in contact with the key suppliers and trust that they will also do their part to update systems appropriately.

How long will the redirects work from the old SpringerLink platform to the new one?

The redirects are set permanently in the system. It should be expected that these will not expire.

Links to the eBook packages/collections

Search & browse

What kind of search possibilities are offered?

A user is able to search all content on the site using the integrated search bar. A user has the ability to narrow down their search results to only view items which they have access to. Standard search features, including auto-suggest based search, and can be defined by various filters, such as:

  • Search Within: A user has the ability to search within a search. A user has the ability to search within a journal, book or book series.
  • Sort Search: A user is able to sort the search results by newest or oldest items. A user is able to sort a search by relevance to a keyword that has been entered
  • Filter By Date: Users are able to narrow down their search by filtering on a specific year or a range of years
  • Filter By Content Type: Users are able to narrow down their search by filtering by content type Book, Journal, Article, Chapter, Reference Work and Reference Work Entry
  • Filter By Subject Area: Users are able to narrow down their search by filtering by discipline or sub-discipline
  • Filter By Publication
  • Filter By Language

Are boolean operators and wildcards supported?

Yes, both SpringerLink and Springer for R&D support the AND, OR, and NOT Boolean operators, as well as the ? and * wildcards. Please note that Boolean operators need to be typed in all caps (e.g. “cardiac AND thoracic”) to be recognized.

Can I search for keywords or terms, in any other language than English and German?

Absolutely. Some of our content has abstracts in as many as six languages. Whatever language content Springer’s content is published in (including French, Italian, and Dutch), you can find via search.

Search results are listed by which relevance?

The default sort order for search results is to be listed in descending order of relevance. We have created a custom search library specifically for our scientific content, which helps to increase the relevancy of your search results.

Is full text search offered?

Yes. The SpringerLink & Springer for R&D search engine has full text search capabilities.

What is a related article and semantic linking?

A new software-driven, semantic analysis of electronic documents offers users a separate list of additional documents matching their initial search request. 

The related documents function presents the user with additional SpringerLink or Springer for R&D content that is relevant to their research and offers convenient access to these documents. 

Related documents returns additional documents with content that is most similar to the source document, using a new digital fingerprinting process that analyzes journal articles and book chapters on a content level that far surpasses simple keyword search functions.

Access

How do I get access to full-text articles?

For online access to full-text content you or your organization should be a registered subscriber or have an active license agreement. Pay per view is always possible for individual content items.

Our journal catalog & subscription prices

Can Springer content be accessed through mobile devices?

Yes, SpringerLink and Springer for R&D are both accessible on mobile devices. There is no separate mobile site, but the site adapts to each screen appropriately.

Who do I contact for access issues?

If you experience access issue, please contact onlineservice@springer.com. If possible include in your email a screenshot, which shows the issue to speed up the process.

Can more than one person at a time access an article?

Yes, there is no limit to concurrent user access.

Which browsers are SpringerLink and Springer for R&D compatible with?

Both platforms are optimized for standardized web browsers including, but not limited to, Firefox 3.x, Internet Explorer 8 and 9, and Google Chrome. Please note that non-standards-compliant browsers may display some pages improperly. You may need to upgrade to the most current version of your browser or download one of the standards-compliant browsers listed above.

How can my users access content on SpringerLink or Springer for R&D?

Institutional access via IP recognition

A user accessing the site from within the IP range of a recognized SpringerLink customer will be able to access all content purchased by that institution without having to login to their account.

Institutional access via http referrer

The site allows institutions/organizations to provide partner sites with the capability of HTTP referrer so that partner sites and societies can access the same content as the referring institutions/organizations.

Is Athens and Shibboleth access authentication supported?

Athens access and identity management is supported by SpringerLink and Springer for R&D. 

Shibboleth access (SAML 2 version) is currently supported for Belgium, France, Germany, Greece, Italy, Japan, Netherlands, Portugal, Slovenia, Spain, Switzerland, and the UK. More countries will follow later, but at the moment no indication of time can be made.

Where can I get more information on Athens and Shibboleth?

Athens allows individuals to use single sign-on to access web resources, thus reducing the administrative burden for librarians and information managers. Springer continues to support customers who choose Athens access. 

More Information regarding Athens

Shibboleth is a standards based, open source software package for web single sign-on, allowing sites to make informed authorization decisions for individual access of protected online resources in a privacy-preserving manner. Springer currently supports access via the institution login located in the login area on the right side of the screen in the masthead.

More information regarding Shibboleth

My information specialist/librarian provided me with an association code. How can I activate this code to get access?

Go to the platform and sign in at the top bar with your user name and password. In case you don't have an account yet, please register first. Afterwards, please go to "account details/profile", which you can also find at the top bar on the page under your name. Please add the association code under the section of "Your Organizations" and click on "Associate". You will then be connected to your organization's account and you will have access to the content subscribed for by your organization.

Functions and features

Current platform features include:

Featured books and journals

Featured books and journals will be continuously displayed on the homepage.

Open Access content

Users will be able to identify open access content when they are viewing the items abstract page.

Online First content

Users will be able to access online first articles via the "All Volumes and Issues" pages.

Continuously published articles

All continuously published articles will be displayed on the site with their associated article citation ID and the online date.

Look inside

If you don’t have access: We show the first 2 pages for every document, unless the document’s size is actually less than 2 pages, in which case we don’t show a Look Inside. (e.g. reference work entries). 

If you do have access: We show the whole document in the look inside. This counts as a download if the user browses to page 3 or beyond. 

We have done the rasterization to make images out of every page of the PDF document for almost all the documents, but for very new ones you may find that this process has not been completed yet, in which case you will get the message when you open the Look Inside “Free Preview not available” (in English and in German).

Access indicators

Access indicators will allow a user to easily recognize when they do not have access to a resource. These indicators are set to indicate when access is not available. If a user has access, no separate indicator will appear.

Download PDF

A user with access to an article, chapter, protocol or reference work entry will be able to download the associated PDF directly from a search results page or from its abstract page.

View html full text

A user with access to an article, chapter, protocol or reference work entry will be able to view the full text html directly from a search results page or from its abstract page if the full text HTML is available.

Electronic supplementary materials

From the abstract page a user will be able to access any available electronic supplementary materials for a given article, chapter, protocol, or reference work entry.

References

The site provides the user with the ability to expand and contract a list of references for an article, chapter, reference work entry or protocol. A user can directly link to internal resources which have been included as a reference. Where applicable, a user can directly link to external resources which have been included as a reference using Crossref.

Export citations

Users are able to export citations for articles, chapters, reference work entries and protocols in ris/txt/bib formats.

Within an article

Where full text HTML is available a user will be able to jump directly to the main sections within the article from the abstract page.

Additional information about journals/articles

Users will be able to link directly to the editorial board of a journal from the abstract page of an article. A user will be able to access additional information about a journal via a link to Springer.com. A user will be able to link to a page to submit their manuscript from a journal or article abstract page. Users will be able to link to TOC alert registration pages from the abstract page of an article.

Additional information about books

A user will be able to access additional information about a book via a link to Springer.com

Platform languages?

The SpringerLink and Springer for R&D sites currently support English and German navigation. Additional languages will be added in the future.

Information about personal accounts/profiles

My institution grants access via username and password. Have all usernames and passwords been migrated to the new platforms? Or will I receive new access details?

Unfortunately your current user name and password will has not been migrated.

Administrators will receive a notification to set up a new password on link.springer.com or on rd.springer.com.

Individuals will have to set up new profiles. When creating a new personal account on link.springer.com or on rd.springer.com, within the IP ranges of your license, you will be automatically associated with the organization. This means that after doing that remote access is instantly available.

Please make sure you are within your organization’s IP address when you create your new account.

How can I reset my password on link.springer.com and rd.springer.com?

Select "Sign up/log in" at the top of link.springer.com or rd.springer.com

Click the "Forgotten password" link that displays below the username and password boxes. 

You will see a Reset my password page

Submit the email address you used to register with the site. It must be that email address; your account will be associated with it. 

You will see a page telling you an email has been sent with instructions. 

Find the email in your inbox. You will see that it has a link in it that you can click to be taken to a page where you can reset your password. 

Click the link and you'll see the Reset Your Password page again, where you can now enter a new password in the first box. Type it again in the second box to confirm, then click Submit. 

You will be taken to the Springerlink home page. 

Select "Sign up/log in" again at the top and try your new password.

Do our current users have to create new personal accounts on link.springer.com or rd.springer.com to make use of all personalization features, or will these personal usernames and passwords be migrated?

Unfortunately, these personal accounts and usernames and passwords have not been transferred and new personal accounts will need to be created in the future to take advantage of personalization features and remote access.

Can my users take advantage of personalization features on the new platform?

Users will be able to register individual accounts. This is intended to allow users access to personalization features on the site including remote access. An individual user will be able to view and modify their individual account details (Name, email address and password). A user will be able to change their password and will also have access to forgotten password functionality. More personalization features will be added in the near future.

Do you migrate personalized searches, tags or order histories as well?

Personalized searches, tags or order histories are part of a personal account, and that cannot be transferred.

Librarian information & usage statistics

Where do I see user information?

User details including user name, affiliated organizations and IP address are displayed in the site footer.

Where can I find my usage statistics?

Usage statistics, COUNTER Release 3 formatted and a beta version of COUNTER Release 4 usage reports (audit pending), are available on the librarian dashboard which is a protected area on the website. The administrator has access to this section. All usage reports pre migration are accessible on metapress.com using the current credentials.

What journal and book usage reports are available?

The following COUNTER 3 reports are available from the librarian dashboard:

  • JR1 - Journal Report 1 - Number of Successful Full-Text Article Requests by Month and Journal
  • JR5 - Journal Report 5 - Number of Successful Full-Text Article Requests by Year of Publication and Journal
  • BR2 - Book Report 2 - Number of Successful Section Requests by Month and Title

Springer now offers additionally a beta version of COUNTER Release 4 usage reports:

  • JR1 - Journal Report 1
  • JR5 - Journal Report 5 (not yet finalized)
  • BR2 - Book Report 2
  • JR2 and BR3 denial reports
  • JR1 Gold Open Access report (not yet finalized)

How regularly are usage reports updated?

COUNTER 3 reports should normally be available no later than 4 weeks after the end of the respective month. Due to technical issues we are currently unable to meet these timelines. However, the COUNTER Release 4 reports are available much more quickly (2 weeks after the end of the respective month). Please feel free to use these reports.

When will SUSHI reporting be available on the new SpringerLink platform?

SUSHI reporting for COUNTER 4 is now in the final testing phase and will be available beginning of Q4 2013.

Please contact your Licensing Manager if you'd like to try using it.

Does the SUSHI reporting via Metapress cover access on the new platform?

No, SUSHI reporting via Metapress will only provide information based on the access to the old platform. It will not provide reporting for the new platform.

How do I get my usage data for the whole year 2012?

If you would like to have a complete picture of the 2012 usage data, you need to download the reports from the new platform (link.springer.com) and www.metapress.com. and add them up.

If you need further assistance please contact your Licensing Manager.

Who is my contact for online usage reports?

For online usage information on subscribed titles please contact your Springer Licensing Manager.

You can find contact details on springer.com/salescontacts

How do I log in as the Administrator of my Institution and what can I do?

At the top right of every page the Login/Register functionality will be displayed. Once you have logged in, if you are an administrator, one of your account options will be to view your Admin Dashboard. From the Admin Dashboard you can download your statistics and manage and view your account details, see a list of your associated users, disassociate users, and generate association codes that can be used by users to associate their personal account with your organization. Here you can also turn off the functionality that allows users to be automatically associated with your institution. Other functionalities will be added in the coming year.

What is the “Admin Dashboard”?

The “Admin Dashboard” includes various functionalities and features for librarians and information specialists, such as:

  • A librarian will be able to administer one or more organizations.
  • The librarian dashboard will allow a librarian to view all packages of content purchased by their organization.
  • A Librarian will be able to associate users with their organization and switch off the functionality that allows users to be automatically associated with their institution when creating a personal account.
  • The librarian will also be able to drill down further into the packages and view a list of journals/books that are in each package.
  • A librarian will be able to download a list of active members for an organization that they are associated with.
  • Organizing registered users: When a user registers from within an organization’s IP address they will be automatically associated to that organization on verifying their account details.
  • A librarian will be able to disassociate a user from their organization.
  • A librarian will be able to associate users to their organization using a specified domain.

What is Springer’s policy regarding Inter-Library Loan (ILL)?

For Europe, Middle East and Africa:

Authorized users are allowed to output copies of articles for postal or faxed fulfillment of ILL requests for academic, research, or other non-commercial libraries. Digital transmission of articles is not permitted. Authorized users may print and store reasonable numbers of individual articles for educational purposes and off-line review.

For the Americas:

Authorized users of institutions holding a Springer license in the Americas are allowed to digitally transfer copies of journal articles and book chapters for fulfillment of ILL requests for academic, research, or other non-commercial libraries. Follow normal Fair Use and CONTU guidelines covering the permitted amount of such ILL activity. Authorized users of subscribing institutions without a Springer license are allowed to output copies of articles for postal or faxed fulfillment of ILL requests for academic, research, or other non-commercial libraries, also following Fair Use and CONTU guidelines on the permitted amount of such activity. Digital transmission of articles is not permitted for institutions without a license. Authorized users may print and store individual articles and chapters for educational purposes and off-line review.

How can I get my institutions branding logo added to the platform?

Institutional and organizational branding logos can appear at the top of every page throughout the site when users are recognized as part of the organization. As an admin you are able to upload your logo under the section "Settings" in the Admin Dashboard. The branding images can be provided in the following formats: .png, .gif or .jpg. Maximum 600 x 600 pixels, but the images are resized to ultimately fit in a window 216 pixels wide by 54 pixels high.

Can we use electronic versions of Springer journals for ILL requests?

For Europe, Middle East and Africa:

Yes, but only in print format. Electronic journal articles may be printed then sent via post, fax or faxed-based services (e.g. Ariel or Prospero) to fulfill ILL requests from academic, research or other non-commercial libraries.

For the Americas:

Yes, if you have a Springer license in the Americas, you may digitally transfer journal articles and book chapters to fulfill ILL requests. Follow Fair Use and CONTU guidelines on the appropriate amount of such ILL activity. If you do not have a Springer license in the Americas, you should fulfill article and chapter requests via postal or faxed fulfillment in print format. Electronic journal articles may be printed then sent via post, fax or faxed-based services to fulfill ILL requests from academic, research or other non-commercial libraries.

How do I obtain information about MARC records for eBooks?

Springer MARC records and enhanced OCLC MARC records are available for free for all eBook customers.

More information can be found on http://www.springer.com/MARC

Librarian information & usage statistics

Where can I find the Terms and Conditions?

All general Terms and Conditions can be found by following the link at the bottom of every SpringerLink or Springer for R&D page.

Where can I find information on Rights and Permissions for Springer products?

Which business models do you offer to get access to content on SpringerLink and Springer for R&D?

Will subscribers continue to have access to the SpringerLink or Springer for R&D content after their subscription expires?

Can pages of content be printed or saved?

 

Deposit Accounts (for corporate libraries)

What is a deposit account?

Springer’s Deposit Account option offers institutions a usage-based access to Springer’s content on a pay-per-download basis of all content that lies outside current subscriptions and/or purchased subject matter.

Is there a minimum commitment amount for organizations and a set price for each download?

Yes, each organization must commit to a minimum deposit and each download will have a fixed price based on the Deposit Model contract terms.

What products are currently included in the deposit account?

Will the organization be notified of their Springer usage under the deposit account?

How are the downloads deducted from my account?

Does deposit account access allow for institutional archival rights?