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Online service helpdesk

Find the information you need on Springer.com/librarians or email our helpdesk for information specific to your account for user statistics, the admin site and more.

Contact the online service helpdesk via email

For any issues related to access or accounts, please contact:
onlineservice@springer.com

Contact the online service helpdesk via phone outside the Americas:

T: +49-6221-345-4306
F: +49-6221-345-4229

Contact the online service helpdesk via phone in the Americas:

T: +1- 800-777-4643 or +1-212-460-1500
F: +1-646-424-3899