We survey authors to monitor and improve our performance. Latest satisfaction survey (October 2013; over 4800 book authors) results show that 87% would be happy to continue publishing with Springer.
Authors tell us their top three reasons for choosing Springer are:
- Reputation of Springer in my discipline
- Ability to market my book to the relevant audiences
When asked about the book production aspects, authors love:
- The quality of the eBook and the speed of online availibility
- Communication with Springer staff
- The quality and publication speed of their printed book edition