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“This book brings together 28 quality of experience (QoE) papers to advance an ontology and taxonomy for QoE. … It could serve as a foundation text for QoE courseware … . it’s also a great survey work for existing QoE practitioners. Finally, because of the application chapters, the text also makes a great how-to reference for any computing professional to measure QoE for their particular applications.” (Bayard Kohlhepp, Computing Reviews, June, 2014)