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  • Book
  • © 2015

Revolutionizing Collaboration through e-Work, e-Business, and e-Service

Authors:

  • Presents the theoretical foundations and scope of collaborative e-Work and e-Service
  • Describes the challenges and emerging e-Work and e-Service solutions in the context of the recently developed Collaborative Control Theory (CCT)

Part of the book series: Automation, Collaboration, & E-Services (ACES, volume 2)

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Table of contents (11 chapters)

  1. Front Matter

    Pages 1-13
  2. Definitions, Scope, and Significance

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 1-32
  3. Design with Collaborative Control Theory

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 33-75
  4. Rationalization

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 77-114
  5. Optimization and Control

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 115-165
  6. Tools for e-Work

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 167-201
  7. e-Work in Product and Service Development

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 203-235
  8. e-Logistics, e-Production, and e-Supply Networks

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 237-271
  9. Factory Sensors and RFID Networks

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 273-313
  10. e-Service Industry

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 315-356
  11. e-Learning and e-Training

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 357-390
  12. Emerging Trends and Research Challenges

    • Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 391-420
  13. Back Matter

    Pages 421-430

About this book

Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans’ abilities at work and, through this augmentation, improve organizations’ abilities to accomplish their missions. This book establishes the theoretical foundations and design principles of collaborative e-Work, e-Business and e-Service, their models and applications, design and implementation techniques. The fundamental premise is that without effective e-Work and e-Services, the potential of emerging activities, such as e-Commerce, virtual manufacturing, tele-robotic medicine, automated construction, smart energy grid, cyber-supported agriculture, and intelligent transportation cannot be fully materialized. Typically, workers and managers of such value networks are frustrated with complex information systems, originally designed and built to simplify and improve performance. Even if the human-computer interface for such systems is well designed, the information and task overloads can be overwhelming. Effective delivery of expected outcomes may not occur. Challenges and emerging solutions in the context of the recently developed CCT, Collaborative Control Theory, are described, with emphasis on issues of computer-supported and communication-enabled integration, coordination and augmented collaboration. Research results and analyses of engineering design methods and complex systems management techniques are explained and illustrated.

Authors and Affiliations

  • PRISM Center & School of IE, Purdue University, West Lafayette Indiana, USA

    Shimon Y. Nof, Mohsen Moghaddam

  • School of Industrial Engineering, Catholic University of Valparaíso, Valparaíso, Chile

    Jose Ceroni

  • Korea Railroad Research Institute, Uiwang 437-757, Korea, Republic of (South Korea)

    Wootae Jeong

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access