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Engineering - Production & Process Engineering | Servitization in Industry

Servitization in Industry

Lay, Gunter (Ed.)

2014, XV, 349 p. 44 illus.

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  • Summarizes the “interim result” of the servitization activities in manufacturing industries building from early literature to recent challenges to present a balanced picture
  • Provides a solid introduction to servitization comparing literature and recent academic discussion and analyses across Europe also highlighting the discrepancies between the two
  • Explores these discrepancies considering companies’ capabilities which are necessary for successful servitization and the specific characteristics of different sectors to compile a detailed picture of servitization for sectors and functions and indicate the practical implications for enterprises in manufacturing industries

Presenting both a comprehensive collection of sectorial studies of servitization in manufacturing industries, on the one hand, and research investigating the necessity to adapt various processes and departments of manufacturing companies to servitized business models, on the other, ‘Servitization in Industry’ informs the scientific and managerial servitization debate with recent data regarding industrial servitization models.

This book provides detailed analyses of manufacturing sectors that elucidate the options and barriers related to servitization from a sector-based perspective. This sector-based approach allows for an individual and in-depth examination of recent relationships among manufacturers and their clients by explaining leads and lags in servitization.

Serving to maximize reader insight into the specific characteristics of different sectors with their barriers and potentials, the book presents frameworks for successful servitization of the core sectors in European manufacturing industries which include: aeronautics; automotive, ICT, chemical industries and different engineering sectors, amongst others.

The detailed picture of servitization needs for adapting processes and departments of manufacturers indicates the practical implications for enterprises intending to servitize. A series of questions are addressed from the perspective of strategic management, marketing, accounting and innovation centers by pooling and summarizing key findings.

Content Level » Research

Keywords » Customer Oriented Solutions - Industrial Services - Product Related Services - Product-Service-Systems - Servitization in Industry

Related subjects » Industrial Organization - Production & Process Engineering

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