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  • Book
  • © 2007

Service Quality Regulation in Electricity Distribution and Retail

  • Guides the reader through all the steps that are necessary to design and implement a regulatory policy
  • Clear Structured Reference for Regulatory Authorities

Part of the book series: Power Systems (POWSYS)

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Table of contents (6 chapters)

  1. Front Matter

    Pages I-XIII
  2. Introduction

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 1-4
  3. The basics of service quality regulation

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 5-13
  4. Commercial quality

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 15-39
  5. Continuity of supply

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 41-87
  6. Voltage quality

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 89-117
  7. References on specific issues

    • Elena Fumagalli, Luca Lo Schiavo, Florence Delestre
    Pages 119-143
  8. Back Matter

    Pages 145-153

About this book

Service Quality Regulation in Electricity Distribution and Retail provides a guide for regulatory authorities and postgraduate students alike, accompanying readers through the necessary steps for designing and implementing regulatory policy. It builds a bridge between the theoretical aspects of service quality regulation and country-specific applied mechanisms. The book offers examples as provided by regulatory authorities (including some not often available in the English language), and suggests best practices as elaborated by a number of international regulatory organizations.

The book is a comprehensive, clear, well-organized description of applied quality regulation in the electricity sector as it is, today. Advanced readers will also appreciate its survey of the most innovative regulatory mechanisms currently being employed (and tested) in European countries, as well as those that have been proposed in the literature.

Authors and Affiliations

  • Politecnico di Milano, Milano, Italy

    Elena Fumagalli

  • Autoritá per l’Energia Elettrica e il Gas, Milano, Italy

    Luca Lo Schiavo

  • Commission de Régulation de l’Énergie, Paris, France

    Florence Delestre

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access