Project Communication Management in Complex Environments
Ying, Zhong, Sui Pheng, Low
2014, X, 206 p. 25 illus., 11 illus. in color.
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First research monograph that illustrates the complex environment construction projects face when affected by natural disasters
Demonstrates a complexity-informed framework for effective crisis response communication management for construction organizations
Includes case studies from Chinese construction firms who faced the massive earthquake on May 12th 2008, in urban Chengdu, China
Broadens your knowledge of project communication management
Written by foremost experts in the field
This unique book that deals with project communication management in complex environments, taking a leaf from China’s experience with a major earthquake in Sichuan, would be a timely contribution to fill this lacuna. Readers would be able to understand how companies and organizations that are unprepared for crisis management would react to their detriment. The lessons provided in this book are the only one of its kind to highlight the lessons for companies and organizations to prepare themselves for successful project communication management through the complexity-informed framework. Although the book is written by two building professionals, the concepts and lessons presented are generic and equally applicable for businesses outside of the construction industry; for example, for airports, resorts, hotels, shipyards, etc.
Content Level »Research
Keywords »Complexity Theory - Complexity-informed framework - Construction Industry - Crisis Management - Project Communication Management