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"Recent trends in discourse and dialogue is essential for research libraries in companies or teaching institutions concerned with voice interaction design or with multimodal interaction design … . The collection is an up-to-the-moment survey of the field by leading international researchers … . The book is full of examples, data, and practical advice. … Recent trends in discourse and dialogue is a significant contribution to the voice-interaction literature … ." (Randy Harris, Technical Communication, Vol. 55 (4), November, 2008)