Competition and Innovation in Postal Services

1. Front Matter

   Pages i-xviii

   PDF

2. Rowland Hill’s Contribution as an Economist

   • Michael A. Crew, Paul R. Kleindorfer, Martin J. Daunton

   Pages 1-16

3. INTERNATIONAL POSTAL REFORM: An Application of the Principles of Rowland Hill to the International Postal System

   • James I. Campbell Jr., Roger Tabor

   Pages 17-36

4. Peak-Load Pricing of Postal Service and Competition

   • Michael A. Crew, Paul R. Kleindorfer, David de Meza

   Pages 37-60

5. Assessing the Welfare Effects of Entry into Letter Delivery

   • Ian Dobbs, Paul Richards, Norman Ireland

   Pages 61-91

6. Delivering Letters: Should it be Decriminalized?

   • Saul Estrin, David de Meza, Charles K. Rowley

   Pages 93-113

7. A Comparative Analysis of Wage Premiums and Industrial Relations in the British Post Office and the United States Postal Service

   • Michael L. Wachter, Jeffrey M. Perloff, Frank Rodriguez

   Pages 115-140

8. Productivity and Cost Measurement for the United States Postal Service: Variations Among Regions

   • J. R. Norsworthy, Show-Ling Jang, Wei-Ming Shi, Thomas A. Abbott, Donald J. O’Hara

   Pages 141-175

9. Postal Newspaper Delivery and Diversity of Opinions

   • Ulrich Stumpf, Frank A. Scott Jr.

   Pages 177-190

10. Competition in Postal Service

    • Roger Sherman, Michael R. Frierman

    Pages 191-218

11. Is Postal Service a Natural Monopoly?

    • John C. Panzar, Michael Waterson

    Pages 219-231

12. Postal Rate-Making Procedures and Outcomes in Various Countries

    • Robert Albon, John Haldi

    Pages 233-252

13. Postal Service and Less Developed Countries

    • David E. Treworgy, James A. Waddell, Robert M. Pike

    Pages 253-273

14. Competitive Strategy for New Zealand Post

    • Elmar Toime, Ian Steele

    Pages 275-285

Any Chainnan of the British Post Office dwells in the shadow of Rowland Hill, and, if he were an honest man, he probably from time to time, while singing the praises of Rowland Hill, as is his due, thinks a silent thought of sympathy for his predecessor Colonel Maberly, the head of the Post Office, the Champion of established orthodoxy, the leader of the Professionals, who had to endure the irresistible force of Hill's arguments combined with his skills as a pamphleteer, agitator, and political propagandist. My favorite passage of the book Royal Mail by Martin Daunton (1985) shows how much the Post Office of the day needed a Rowland Hill to challenge Colonel Maberly and all that he stood for. I quote from a passage describing how the Colonel, when he arrived at about 11:00 a.m. and while enjoying his breakfast, listened to his private secretary reading the morning's correspondence. Daunton records: The Colonel, still half engaged with his private correspondence, would hear enough to make him keep up a rumring commentary of disparaging grunts, "Pooh! stuff! upon my soul!" etc.

• Diversity
• Industrial relations
• Monopol
• Post
• innovation
• productivity
• strategy

• Graduate School of Management, Rutgers University, Newark, USA

  Michael A. Crew

• The Wharton School, University of Pennsylvania, Philadelphia, USA

  Paul R. Kleindorfer

Policies and ethics