Skip to main content
  • Book
  • © 2013

Franchisees as Consumers

Benchmarks, Perspectives and Consequences

Authors:

  • Analyses the role of franchisees as consumers, contracting parties, and in the franchisor’s failure

  • Accurately positions franchisors, master franchisees and franchisees within the network of legal entities which constitute and support the franchise offering

  • Details models that shift legal and financial risk for franchisor’s decisions to franchisees?

  • Includes supplementary material: sn.pub/extras

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

This is a preview of subscription content, log in via an institution to check for access.

Table of contents (10 chapters)

  1. Front Matter

    Pages i-ix
  2. Introduction

    • Jenny Buchan
    Pages 1-9
  3. The Franchisor

    • Jenny Buchan
    Pages 11-23
  4. The Franchisee

    • Jenny Buchan
    Pages 41-68
  5. Contract Law

    • Jenny Buchan
    Pages 69-84
  6. Corporate Governance

    • Jenny Buchan
    Pages 101-109
  7. Franchisor Failure

    • Jenny Buchan
    Pages 111-154
  8. Solutions to Risks Franchisees Face

    • Jenny Buchan
    Pages 155-182
  9. Concluding Remarks

    • Jenny Buchan
    Pages 183-187
  10. Back Matter

    Pages 189-198

About this book

Franchising is an increasingly important global business model, but how well protected are franchisees –the people who operate and make any franchise system really work? In this book, the author explores the many different roles that franchisees play in modern business, and their importance to the success of every franchise arrangement.

As well as providing a comprehensive overview and analysis of the legal context of modern franchising relationships, and the different measures taken to deal with franchisee concerns, the author examines the “weak links” in contemporary franchising – the areas where franchisees are rarely appropriately protected. Despite all the rhetoric, franchisees remain awkwardly accommodated within the law, and they are in need of attention through improved consumer protection, corporate governance, and business insolvency/bankruptcy laws.

Franchisees As Consumers examines why franchisees remain more vulnerable under the law than employees and suppliers, and what can be done about it.

Authors and Affiliations

  • Australian School of Business, Kensington, Australia

    Jenny Buchan

Bibliographic Information

  • Book Title: Franchisees as Consumers

  • Book Subtitle: Benchmarks, Perspectives and Consequences

  • Authors: Jenny Buchan

  • DOI: https://doi.org/10.1007/978-1-4614-5614-8

  • Publisher: Springer New York, NY

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer Science+Business Media New York 2013

  • Hardcover ISBN: 978-1-4614-5613-1Published: 07 November 2012

  • Softcover ISBN: 978-1-4899-9310-6Published: 13 December 2014

  • eBook ISBN: 978-1-4614-5614-8Published: 07 November 2012

  • Edition Number: 1

  • Number of Pages: X, 198

  • Topics: Business and Management, general

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access