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"The book represents a respectable attempt to advance the concepts of the emerging discipline of Web engineering. It is mostly oriented towards technical management, and stresses empirical investigations and testing issues. This makes the book unique in the current market. … As most of the topics addressed are not covered sufficiently in other current literature, I recommend the book to Web practitioners. It can also be valuable educational material for graduate students." (M. Bielikova, Computing Reviews, August, 2006)