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  • Book
  • © 2011

Organizational Interoperability in E-Government

Lessons from 77 European Good-Practice Cases

  • The most comprehensive survey on organizational issues related to e-government
  • Readers benefit from the experience, lessons learned, and recommendations from 77 international projects
  • Presents an empirically based conceptual framework that details the options for IT governance in e-government
  • Includes supplementary material: sn.pub/extras

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Table of contents (12 chapters)

  1. Front Matter

    Pages i-xiv
  2. Introduction

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 1-15
  3. Interoperability in Government

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 17-34
  4. Review of Prominent IFs and the Need for Re-conceptualization

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 35-63
  5. Selection and Classification of Case Studies

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 65-70
  6. Interdependencies in E-Government and Their Interoperability Requirements

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 71-78
  7. Wants and Needs When Pursuing Interoperability

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 79-84
  8. Layers of Interoperability

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 85-96
  9. Modes of Implementation of Interoperability

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 97-107
  10. IT Governance of Collaboration for Interoperability

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 109-125
  11. Strategic Choices for Setting Up Interoperable E-Government Services

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 127-133
  12. Interoperability Beyond Interoperation

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 135-141
  13. Conclusions and Outlook

    • Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 143-145
  14. Back Matter

    Pages 147-185

About this book

In the e-government research community as well as in many national e-government programs, interoperability is widely seen as a key factor in developing effective and attractive e-services. There is also agreement that interoperability encompasses not only mere technical standards and interfaces, but also includes organizational, legal, and cultural aspects. Several interoperability frameworks have been introduced on national and international levels, and recommendations have been made for the adaptation of enterprise architectures in the public sector.

Common to all these approaches is their top-down deductive procedure, which does not connect very well to the real world of e-government projects. In contrast, in this volume, which is based on empirical research, the authors introduce a bottom-up inductive approach to deal with the challenges of interoperability-related governance. Based on so-called “good-practice” cases of interoperability in e-government, they derive concepts and classifications that help to uncover and assess similarities and differences between the cases. As a result, they present an empirically based conceptual framework that details the options for IT governance of interoperability in government. In addition, their findings also make it possible to critically assess and improve other existing frameworks.

With this work, which combines different thematic foci as well as a European and a US background the authors situate empirical results in the broader context of theoretical and political reflection. Thus they provide insights into strategic choices for CIOs in e-government at a national or regional level, experiences and lessons learned for managers and developers in e-government projects, and a huge set of empirical data for administrative and politicalscientists.

Authors and Affiliations

  • management Bremen (ifib), Institut für Informations-, Bremen, Germany

    Herbert Kubicek, Ralf Cimander

  • Information School, University of Washington, Seattle, USA

    Hans Jochen Scholl

About the authors

Dr. Herbert Kubicek is a Professor of Applied Computer Science, in particular Telecommunications and Information Management, at the University of Bremen, Germany, and Scientific Director of the Institute for Information Management Bremen (ifib). He has a background in business administration and social science, and his research deals with inter-organizational information systems since the 1990s.

Ralf Cimander is a Senior Researcher at the Institute for Information Management Bremen (ifib). He was involved in the identification, analysis and description of good practice cases in the European Commissions’ Study on Back-office Reorganization and the MODINIS Study on Interoperability in E-Government at the Local and Regional Level, as well as a European Commission transfer project concerned with interoperability in public procurement. His current research focuses on the comparative assessment of e-participation in the context of sustainable development and climate change.

Dr. Hans J. Scholl is an Associate Professor with tenure in the Information School at the University of Washington, Seattle, WA, USA. His special interests include open government, interoperability, emergency and disaster response management, and strategic choices in mobile technology diffusion in digital government. He is President of the Digital Government Society and also the vice chair of the IFIP TC 8.5 Working Group (Information Systems and Public Administration). In addition, he chairs the renowned Electronic Government Track at the Hawaii International Conference on System Sciences (HICSS) and co-organizes the premier European conference on e-Government (IFIP EGOV).

Bibliographic Information

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access