Comparative E-Government

1. Front Matter

   Pages i-xviii

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2. Comparing Countries and Regions

   1. Front Matter

      Pages 1-1

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   2. E-government Maturity over 10 Years: A Comparative Analysis of E-government Maturity in Select Countries Around the World

      • M. Naveed Baqir, Lakshmi Iyer

      Pages 3-22

   3. Framework of E-governance at the Local Government Level

      • Hakikur Rahman

      Pages 23-47

   4. A Comparative Study of Contents of E-government Service Websites of Middle East and North African (MENA) Countries

      • Abebe Rorissa, Devendra Potnis, Dawit Demissie

      Pages 49-69

   5. Towards E-participation in the Middle East and Northern Europe

      • Girish J. “Jeff” Gulati, David J. Yates, Anas Tawileh

      Pages 71-90

   6. Evaluation of the Impact and Adoption of E-government Services in the Balkans

      • Ourania I. Markaki, Dimitris E. Charilas, Dimitrios Askounis

      Pages 91-114

   7. A Challenging E-journey Along the Silk Road: Lessons Learned from E-governments in China and India

      • Alankar Bandyopadhyay, Sahar D. Sattarzadeh

      Pages 115-138

   8. Digital Government in North America: A Comparative Analysis of Policy and Program Priorities in Canada, Mexico, and the United States

      • Luis F. Luna-Reyes, Theresa A. Pardo, J. Ramon Gil-Garcia, Celene Navarrete, Jing Zhang, Sehl Mellouli

      Pages 139-160

   9. Adoption of Web 2.0 by Canadian and US Governments

      • F. Dianne Lux Wigand

      Pages 161-181

   10. E-government and Federalism in Italy and Canada—A Comparative Assessment

       • Barbara-Chiara Ubaldi, Jeffrey Roy

       Pages 183-199

   11. Adoption of E-government by Disadvantaged Groups in the United States and the United Kingdom

       • Doria Pilling

       Pages 201-220

   12. Implementing E-Government Locally—An Empirical Survey from the European Metropolitan Area Rhine-Neckar

       • Sebastian Olbrich

       Pages 221-237

3. Country Case Studies

   1. Front Matter

      Pages 239-239

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   2. E-government Adoption Landscape Zambia: Context, Issues, and Challenges

      • Bwalya Kelvin Joseph

      Pages 241-258

   3. Challenges of Effective E-governance: Problems of Transparency, Infrastructure, and Connectivity in Kenya

      • David Wachira, Sudha Arlikatti

      Pages 259-273

   4. The Politics of E-government in Spain: Between Recent Innovations and Old Inertias

      • J. Ignacio Criado

      Pages 275-297

   5. Technological Adoption of a Privatised E-government: Implications for Democracy and Socially Marginalised Communities in Brazil

      • José Rodrigues Filho

      Pages 299-311

   6. The Challenges of E-governance in a Small, Developing Society: The Case of Trinidad and Tobago

      • Ann Marie Bissessar

      Pages 313-329

   7. Towards E-government Transformation in Turkey: Policy and Implementation

      • Hatice Özkan Sancak, Sevcan Güleç

      Pages 331-352

Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).

• Bridging
• Comparative analysis
• E-Government
• Internet
• Social Media
• Web 2.0
• digital government
• e-participation
• information system
• innovation
• learning
• online
• participation
• performance

From the reviews:

“Electronic government (e-government) is global. This book’s 32 chapters are written by a variety of international scholars and divided into three parts: ‘Comparing Countries and Regions,’ ‘Country Case Studies,’ and ‘Innovations and Emerging Technologies.’ Both government and new social media students will find this unique collection useful. … this collection provides a truly global perspective of a significant topic.” (Brad Reid, ACM Computing Reviews, March, 2011)

• Dept. Public Administration, University of Texas, San Antonio, San Antonio, USA

  Christopher G. Reddick

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