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Addresses three major perspectives of evaluating quality: quality in software, quality in interaction and quality in value
Includes chapters on new methods and approaches that will enhance the field of usability
"Maturing Usability" provides an understanding of how current research and practice has contributed towards improving quality from the perspectives of software features, interaction experiences and achieved value.
Divided into three parts, ‘Quality in Software’ looks at how using development tools can enhance usability of a system, and how methods and models can be integrated into the development process to produce effective user interfaces. ‘Quality in Interaction’ addresses theoretical frameworks on the nature of interactions; techniques and metrics for evaluation interaction quality; and the transfer of concepts and methods from research to practice. Finally, ‘Quality in Value’ assesses the impact that a system has in the real world, focusing on increasing the value of usability practice for software development and on increasing value for the users.
A balance between theoretical and empirical approaches is maintained throughout, and all those interested in exploring usability and emerging usage qualities in human-computer interaction will find this a very useful book.
Content Level »Research
Keywords »Design - HCI - Usability - User Experience - User Experience (UX) - User Modelling - human-computer interaction (HCI)
Part 1: Quality in Software.- Usability Evaluation of User Interfaces Generated with a Model-Driven Architecture Tool (S. Abrahão, E. Iborra & J. Vanderdonckt).- Software Quality Engineering – the Leverage for Gaining Maturity (W. Suryn).- Connecting Rigorous System Analysis to Experience-centred Design (M. Harrison, G. Doherty, J. C. Campos & S. Loer).- Tailoring Usability into Agile Software Development Projects (S. Ambler).- Model-Based Evaluation: A New Way to Support Usability Evaluation of Multimodal Interactive Applications (R. Bernhaupt, P. Palanque, M. Winckler & D. Navarre).- Part 2: Quality in Interaction.- Systems Usability – Promoting Core-Task Oriented Work Practices (P. Savioja & L. Norros).- Usability Work in Professional Website Design: Insights from Practitioners’ Perspectives (D. Furniss, A. Blandford & P. Curzon).- Characterisations, Requirements and Activities of User-centred design – Revising the model of ISO 13407 (T. Jokela).- Remote Usability Evaluation: Discussion of a General Framework and Experiences from Research with a Specific Tool (F. Paterno & C. Santoro).- Utility and Experience in the Evolution of Usability (G. Lindgaard & A. Parush).- Part 3: Quality in Value.- Quality in Software and Users’ Health Issues (Å. Cajander, I. Boivie & J. Gulliksen).- Usability Evaluation as Idea Generation (K. Hornbaek).- Putting Value into E-valu-ation (G. Cockton).- HCI and the Economics of User Experience (M. Sikorski).- The Future of Usability Evaluation: Increasing Impact on Value (S. Rosenbaum).- Conclusion.- A Green Paper on Usability Maturation (E. L-C Law, E. T. Hvannberg & G. Cockton)