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  • Book
  • © 2008

Maturing Usability

Quality in Software, Interaction and Value

  • Three major perspectives of evaluating quality are addressed, quality in software, quality in interaction and quality in value
  • Includes chapters on new methods/approaches that will enhance the field of usability

Part of the book series: Human–Computer Interaction Series (HCIS)

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Table of contents (16 chapters)

  1. Front Matter

    Pages I-XXIV
  2. Quality in Software

    1. Front Matter

      Pages 1-1
    2. Usability Evaluation of User Interfaces Generated with a Model-Driven Architecture Tool

      • Silvia Abrahão, Emilio Iborra, Jean Vanderdonckt
      Pages 3-32
    3. Connecting Rigorous System Analysis to Experience-Centered Design

      • Michael Harrison, José Creissac Campos, Gavin Doherty, Karsten Loer
      Pages 56-74
    4. Model-Based Evaluation: A New Way to Support Usability Evaluation of Multimodal Interactive Applications

      • Regina Bernhaupt, David Navarre, Philippe Palanque, Marco Winckler
      Pages 96-119
  3. Quality in Value

    1. Front Matter

      Pages 241-241
    2. Usability Evaluation as Idea Generation

      • Kasper Hornbæk
      Pages 267-286
    3. Putting Value into E-valu-ation

      • Gilbert Cockton
      Pages 287-317
    4. HCI and the Economics of User Experience

      • Marcin Sikorski
      Pages 318-343
    5. A Green Paper on Usability Maturation

      • Effie Lai-Chong Law, Ebba Thora Hvannberg, Gilbert Cockton
      Pages 381-424

About this book

"Maturing Usability" provides an understanding of how current research and practice has contributed towards improving quality issues in software, interaction and value.

Divided into three parts, ‘Quality in Software’ looks at how using development tools can enhance the usability of a system, and how methods and models can be integrated into the process to help develop effective user interfaces. ‘Quality in Interaction’ addresses theoretical frameworks on the nature of interactions; techniques and metrics for evaluation interaction quality; and the transfer of concepts and methods from research to practice. Finally, ‘Quality in Value’ assesses the impact that a system has in the real world, focusing on increasing the value of usability practice for software development and on increasing value for users.

A balance between theoretical and empirical approaches is maintained throughout, and all those interested in exploring usability issues in human-computer interaction will find this a very useful book.

Reviews

From the reviews:

"This is a significant volume by numerous authors, all of whom are leaders in the usability community. … The steps taken by practitioners and academics to evolve the discipline to its current state are treated as well. … I highly recommend this book to all who have an interest in software usability. … could be used in a graduate course on usability theory, history, and ‘where is it going.’" (C. A. Wolfe, ACM Computing Reviews, November, 2008)

Editors and Affiliations

  • Institut TIK, ETH Zürich, Switzerland

    Effie Lai-Chong Law

  • Computer Science Department, University of Iceland, Iceland

    Ebba Thora Hvannberg

  • University of Sunderland, UK

    Gilbert Cockton

Bibliographic Information

Buy it now

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access