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Ways of Knowing in HCI

  • Textbook
  • © 2014

Overview

Editors:
  1. Judith S. Olson

    1. University of California, Irvine, Irvine, USA

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    You can also search for this editor in PubMed   Google Scholar

  2. Wendy A. Kellogg

    1. Group Social Computing, IBM T.J. Watson Research Center, Yorktown Heights, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • Provides comprehensive and up-to-date coverage of current research methods in HCI
  • Equips readers to handle complex research questions
  • Includes a structured context with key references and thought-provoking exercises for students
  • Includes supplementary material: sn.pub/extras

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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xi
    Download chapter PDF

  2. Reading and Interpreting Ethnography

    • Paul Dourish
    Pages 1-23

  3. Curiosity, Creativity, and Surprise as Analytic Tools: Grounded Theory Method

    • Michael Muller
    Pages 25-48

  4. Knowing by Doing: Action Research as an Approach to HCI

    • Gillian R. Hayes
    Pages 49-68

  5. Concepts, Values, and Methods for Technical Human–Computer Interaction Research

    • Scott E. Hudson, Jennifer Mankoff
    Pages 69-93

  6. Study, Build, Repeat: Using Online Communities as a Research Platform

    • Loren Terveen, Joseph A. Konstan, Cliff Lampe
    Pages 95-117

  7. Field Deployments: Knowing from Using in Context

    • Katie A. Siek, Gillian R. Hayes, Mark W. Newman, John C. Tang
    Pages 119-142

  8. Science and Design: The Implications of Different Forms of Accountability

    • William Gaver
    Pages 143-165

  9. Research Through Design in HCI

    • John Zimmerman, Jodi Forlizzi
    Pages 167-189

  10. Experimental Research in HCI

    • Darren Gergle, Desney S. Tan
    Pages 191-227

  11. Survey Research in HCI

    • Hendrik Müller, Aaron Sedley, Elizabeth Ferrall-Nunge
    Pages 229-266

  12. Crowdsourcing in HCI Research

    • Serge Egelman, Ed H. Chi, Steven Dow
    Pages 267-289

  13. Sensor Data Streams

    • Stephen Voida, Donald J. Patterson, Shwetak N. Patel
    Pages 291-321

  14. Eye Tracking: A Brief Introduction

    • Vidhya Navalpakkam, Elizabeth F. Churchill
    Pages 323-348

  15. Understanding User Behavior Through Log Data and Analysis

    • Susan Dumais, Robin Jeffries, Daniel M. Russell, Diane Tang, Jaime Teevan
    Pages 349-372

  16. Looking Back: Retrospective Study Methods for HCI

    • Daniel M. Russell, Ed H. Chi
    Pages 373-393

  17. Agent Based Modeling to Inform the Design of Multiuser Systems

    • Yuqing Ren, Robert E. Kraut
    Pages 395-419

  18. Social Network Analysis in HCI

    • Derek L. Hansen, Marc A. Smith
    Pages 421-447

  19. Research Ethics and HCI

    • Amy Bruckman
    Pages 449-468

  20. Epilogue

    • Wendy A. Kellogg, Judith S. Olson
    Pages 469-472
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Keywords

About this book

This textbook brings together both new and traditional research methods in Human Computer Interaction (HCI). Research methods include interviews and observations, ethnography, grounded theory and analysis of digital traces of behavior. Readers will gain an understanding of the type of knowledge each method provides, its disciplinary roots and how each contributes to understanding users, user behavior and the context of use. The background context, clear explanations and sample exercises make this an ideal textbook for graduate students, as well as a valuable reference for researchers and practitioners. 'It is an impressive collection in terms of the level of detail and variety.' (M. Sasikumar, ACM Computing Reviews #CR144066)




Reviews

“It is a book about the different ways in which ‘knowing’ happens in HCI. … it is an impressive collection in terms of the level of detail and variety. … There are plenty of references in each chapter, which are good for those who want to dive deeper. … this is a welcome book for those with an interest in HCI. It will also be useful for any kind of research involving users and their experience.” (M. Sasikumar, Computing Reviews, December, 2015)

Editors and Affiliations

  • University of California, Irvine, Irvine, USA

    Judith S. Olson

  • Group Social Computing, IBM T.J. Watson Research Center, Yorktown Heights, USA

    Wendy A. Kellogg

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