Sørensen, C., Yoo, Y., Lyytinen, K., DeGross, J. (Eds.)
2005, X, 370 p.
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The rapid developments in mobile and wireless communication technologies and the continuing miniaturization of computing devices makes ubiquitous information environments more of a technical reality than a distant vision. Ubiquituous computing as the next wave of organizational computing offers new possibilities and opportunities for organizations to improve their productivity and effectiveness. However, the emergence of ubiquitous information environments not only signals opportunities, but also fundamentally challenges many of the traditional assumptions about organizations, management, computing, communication and work.
The ubiquitous information environments affect all levels of organization activities. Currently there are a number of activities in designing and implementing ubiquitous information environments. The 7 parts of this book, and the 31 chapters, cover various issues related to the design and implementation of ubiquitous information environments. The book covers old and familiar issues in light of emerging ubiquitous information environments as well as novel social and technical problems.
The book brings in diverse perspectives on ubiquitous information environments, from computer-supported collaborative work, institutional perspective, diffusion of innovation, management, sociology, individual cognition, and software engineering. It also covers a variety of technologies that make up ubiquitous information environments including RFID, wireless grid, GPS, mobile phones, and wireless local area network. The papers cover many contexts of ubiquitous computing including personal use, library, automobile, healthcare, police, professional knowledge work, remote diagnostics of machines, and marketing, attesting to the wide range of potential of ubiquitous information environments.
This book developed as a collective product of the International Federation for Information Processing (IFIP) Working Group 8.2, a working group dedicated to the study of the interaction of information systems and the organization. The book proceeds from the IFIP Working Conference on the Design of Ubiquitous Information Environments held in Cleveland, Ohio, in August 2005.
1 Socio-Technical Studies of Mobility and Ubiquity
Carsten Sørensen and Youngjin Yoo Part 1: Keynotes
2 The Future of Work
Thomas W. Malone 3 It’s the Experience, Not the Price
Lee Green 4 The Culture of Information: Ubiquitous Computing and Representations of Reality
Paul Dourish Part 2: Individual Consequences
5 Friend or Foe? The Ambivalent Relationship between Mobile Technology and its Users
Sirkka L. Jarvenpaa, Karl Reiner Lang, and Virpi Kristiina Tuunainen 6 The Role of Ubiquitous Computing in Maintaining Work—Life Balance: Perspectives from Women in the IT Workforce
Jeria L. Quesenberry and Eileen M. Trauth 7 Reflexivity, the Social Actor, and M-Service Domestication: Linking the Human, Technological, and Contextual
Jennifer Blechar, Lars Knutsen, and Jan Damsgaard 8 Privacy Considerations in Location-Based Advertising
Heng Xu and Hock-Hai Teo Part 3: Organizational Impact
9 Mobility in the Round: Use of Wireless Laptop PCs in Clinical Ward Rounds 10 Beliefs about Computing: Contrary Evidence from a Study of Mobile Computing Use among Criminal Justice Personnel
Andrea Tapia and Steve Sawyer 11 Assessing the Mobile—Stationary Divide in Ubiquitous Transport Systems
Magnus Andersson, Rikard Lindgren, and Ola Henfridsson 12 The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore’s National Library Board
Anand Ramchand, Paul Raj Devadoss, and Shan L. Pan 13 Ubiquitous Computing and the Double Immutability of Remote Diagnostics Technology: An Exploration into Six Cases of Remote Diagnostics Technology Use
Katrin Jonsson and Jonny Holmström 14 Wireless Grids: Assessing a New Technology from a User Perspective
Lee W. McKnight, Raed M. Sharf and Lidwien van deWijngaert 15 Fluid Organizing of Work in the Ubiquitous Information Environment
Masao Kakihara 16 The Reconstruction of Portable Computers: On the Flexibility of Mobile Computing in Mobile Activities
Gamel O. Wiredu Part 4: Development Issues
17 Mobile Systems Development: A Literature Review Jens Henrik Hosbond and Peter Axel Nielsen 18 Designing Context-Aware Interaction: An Action Research Study
Carl Magnus Olsson and Ola Henfridsson 19 Approaching Information Infrastructure as an Ecology of Ubiquitous Sociotechnical Relations
Panos Constantinides and Michael Barrett 20 The Slight Surprise of Integration
Gunnar Ellingsen and Eric Monteiro Part 5: Innovation and Diffusion of Ubiquitous Information Environments
21 Scaling the Wall: Factors Influencing the Conditions for Market Entity in the Mobile Data Market
Annemijn F. van Gorp, Carleen F. Maitland, and Brian H. Cameron 22 An International Mobile Security Standard Dispute: From the Actor—Network Perspective
Shirley Chan, Heejin Lee, and Sangjo Oh 23 Ordinary Innovation of Mobile Services
Steinar Kristoffersen, Petter Nielsen, Jennifer Blechar, and Ole Hanseth 24 The Ubiquity and Utility of Resistance: Codesign and Personalization of Information Systems
Melanie Wilson Part 6: Position Papers
25 CrackBerries: The Social Implications of Ubiquitous Wireless E-Mail Devices
Melissa A. Mazmanian, Wanda J. Orlikowski, and JoAnne Yates 26 Building a Ubiquitous Artifact That Integrates Problem-Solving and Learning Processes to Support Creativity
MikkoAhonen 27 Effects of Wireless Mobile Technology on Employee Work Behavior and Productivity: An Intel Case Study
Majorkumar Govindaraju and David Sward Part 7: Panels
28 Ubiquitous Computing for Health and Medicine