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Computer Science | The Definitive Guide to SugarCRM - Better Business Applications

The Definitive Guide to SugarCRM

Better Business Applications

Mertic, John

2009, 280 p.

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  • The official, definitive book written and endorsed by SugarCRM
  • Details the platform related features since SugarCRM 5.0
  • SugarCRM is one of if not the leading Open Source CRM solution in the marketplace at 5.5 million downloads and growing and with nearly 17,000 registered developers and lots more users
  • This book will target those who would not be necessarily looking for SugarCRM as CRM solution, but rather looking for it as a business application platform

SugarCRM is a leading open-source customer relations management tool and development platform with nearly 5.5 million downloads, nearly 17,000 developers, and lots more users.

The Definitive Guide to SugarCRM is the first official SugarCRM book available to developers and users. This definitive book begins with a discussion of the SugarCRM platform components, namely MVC, Studio, Module Builder, authentication, and themes.

Next, you'll learn how to customize the modules SugarCRM comes with out of the box in an upgrade-safe manner. The text then presents an example application that a typical business might use and shows how to build it using SugarCRM, using both existing functionality as well as newly added functionality.

Content Level » Popular/general

Keywords » Costumer Relationship Management - Customer Relationship Management - Open Source - Web Services - management

Related subjects » Computer Science - Software Engineering

Table of contents 

  1. What Is SugarCRM?
  2. MVC Architecture
  3. Metadata Layer
  4. Web Services
  5. More Platform Features
  6. Easy Customizations Using Studio
  7. Workflows and Logic Hooks
  8. Overriding Existing Code
  9. Using Module Builder to Build Custom Modules
  10. Building a Custom Module Manually
  11. Designing a Complete Application

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