CSCW in Practice: an Introduction and Case Studies

1. Front Matter

   Pages i-xxii

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2. Technological Support for Cooperation

   • T. Rodden

   Pages 1-22

3. User Interfaces for CSCW Systems

   • J. Brooke

   Pages 23-30

4. Groupware Interfaces

   • B. Hewitt, G. N. Gilbert

   Pages 31-38

5. CSCW For Real: Reflections on Experience

   • G. N. Gilbert

   Pages 39-50

6. Adding a Little Structure to Collaborative Writing

   • M. Sharples

   Pages 51-67

7. Small-Scale Collaborative Writing Using Electronic Mail

   • D. Diaper

   Pages 69-92

8. HICOM as a CSCW Environment

   • J. Newman

   Pages 93-104

9. Using Process Technology to Support Cooperative Work: Prospects and Design Issues

   • D. G. Wastell, P. White

   Pages 105-126

10. Computer Supported Teamwork

    • I. D. Benest, D. Dukić

    Pages 127-150

11. The Pod: A Purpose-built Environment to Support Group Working

    • R. R. Seward, D. Diaper, C. Sanger

    Pages 151-161

12. Usability Trialling for CSCW Technology: Lessons from a Structured Messaging Task

    • A. Kirkwood, S. Furner, W. Ablard, B. Clark, K. Dickerson, A. Mercer et al.

    Pages 163-176

13. Back Matter

    Pages 177-196

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Dan, is this book going to provide a substantial, coherent and timely contribution to CSCW or is it just going to be a ragbag of papers from several meetings stuck together? The latter, of course, Colston. However, . . . . . . and the "However" was rather long and technical, but not substantially different in overall content from that of this pref­ ace. Most of the papers contained in this book were initially presented at meetings organized by the UK's Computer Supported Cooperative Work (CSCW) Special Interest Group in 1991, but the book is not a proceedings, whatever the above quo­ tation suggests. Readers will immediately notice that, unlike typical proceedings, all the references are placed together at the end of the book and that there is a substantial index: the hall­ mark of all proper, technical books of quality. If you choose to delve further than this preface, you will find that each chapter is cross-referenced, thus you also gain a coherent structure across chapters - an advantage traditionally associated with high quali­ ty single-author books. Furthermore, turning apparent disadvantage to advantage, while single-author books must inevitably present the idiosyncratic perspective of their author, in this book, and appropriately for a young area such as CSCW, you will be presented with the views of a dozen CSCW experts who all have considerable, hard-won experience, gained over many years.

• CSCW
• Editing
• Groupware
• automation
• complexity
• concurrency
• information processing
• knowledge
• learning
• modeling
• multimedia
• office automation
• organization
• production
• user interface

• Department of Computer Science, University of Liverpool, Liverpool, UK

  Dan Diaper

• GID Ltd, Haslemere Surrey, UK

  Colston Sanger

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