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  • © 2010

Business Performance Measurement and Management

New Contexts, Themes and Challenges

  • Presents new methods of performance measurement
  • Practical value through casestudies
  • Includes supplementary material: sn.pub/extras

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Table of contents (23 chapters)

  1. Front Matter

    Pages i-xxi
  2. What is next by context: PMM in Small and Medium Enterprises

    1. Front Matter

      Pages 1-1
  3. What is next by context: PMM in Collaborative Environments

    1. Front Matter

      Pages 39-39
    2. A Framework for Evaluating Enterprise Network Performances

      • Luca Cagnazzo, Lorenzo Tiacci, Stefano Saetta
      Pages 41-59
    3. Performance Analysis of Rfid Applications in Cold Chain Management

      • Alessandra Rollo, Maria Grazia Gnoni
      Pages 61-71
  4. What is next by context: PMM in Applications to Special Sectors

    1. Front Matter

      Pages 73-73
  5. What is next by theme: PMM and Sustainability Management

    1. Front Matter

      Pages 113-113
    2. Supplier Performance Evaluation for Green Supply Chain Management

      • Roberto Maria Grisi, Luigi Guerra, Giuseppe Naviglio
      Pages 149-163
  6. What is next by theme: PMM and Project/HR/Risk Management

    1. Front Matter

      Pages 165-165
    2. A Synthetic Measure for the Assessment of the Project Performance

      • Antonella Certa, Mario Enea, Antonio Giallanza
      Pages 167-180
    3. A Project Manager Suitability Parameter in Project Accomplishment

      • Antonella Certa, Mario Enea, Giacomo Galante, Manuela La Fata
      Pages 181-193
    4. The Dilemma of Performance Appraisal

      • Peter Prowse, Julie Prowse
      Pages 195-206
    5. Risk in Supply Networks: The Case of Aeronautical Firms

      • Roberto Maria Grisi, Teresa Murino, Pasquale Zoppoli
      Pages 207-225

About this book

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Editors and Affiliations

  • Dipto. Ingegneria Industriale, Università di Perugia, Perugia, Italy

    Paolo Taticchi

Bibliographic Information

  • Book Title: Business Performance Measurement and Management

  • Book Subtitle: New Contexts, Themes and Challenges

  • Editors: Paolo Taticchi

  • DOI: https://doi.org/10.1007/978-3-642-04800-5

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2010

  • Hardcover ISBN: 978-3-642-04799-2Published: 04 February 2010

  • Softcover ISBN: 978-3-642-42571-4Published: 14 November 2014

  • eBook ISBN: 978-3-642-04800-5Published: 22 January 2010

  • Edition Number: 1

  • Number of Pages: XXI, 376

  • Topics: Business Strategy/Leadership, Organization, Management, Business and Management, general

Buy it now

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access