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Business Performance Measurement and Management

New Contexts, Themes and Challenges

  • Book
  • © 2010

Overview

Editors:
  1. Paolo Taticchi

    1. Dipto. Ingegneria Industriale, Università di Perugia, Perugia, Italy

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  • Presents new methods of performance measurement
  • Practical value through casestudies
  • Includes supplementary material: sn.pub/extras

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Table of contents (23 chapters)

  1. Front Matter

    Pages i-xxi
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  2. What is next by context: PMM in Small and Medium Enterprises

    1. Front Matter

      Pages 1-1
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    2. Performance Measurement and Management in Smes: Discussion of Preliminar Results from an Italian Survey

      • Paolo Taticchi, Andrea Asfalti, Francesco Sole
      Pages 3-11

    3. New Integrated Information Systems and Management Control Change in Small and Medium Enterprises

      • Maria Pia Maraghini
      Pages 13-37

  3. What is next by context: PMM in Collaborative Environments

    1. Front Matter

      Pages 39-39
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    2. A Framework for Evaluating Enterprise Network Performances

      • Luca Cagnazzo, Lorenzo Tiacci, Stefano Saetta
      Pages 41-59

    3. Performance Analysis of Rfid Applications in Cold Chain Management

      • Alessandra Rollo, Maria Grazia Gnoni
      Pages 61-71

  4. What is next by context: PMM in Applications to Special Sectors

    1. Front Matter

      Pages 73-73
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    2. A Performance Measurement System for Racing Teams: An Exploratory Study in an Unresearched Context

      • Francesco Mastrandrea, Paolo Taticchi
      Pages 75-87

    3. How Small Firms in the High Quality Food Sector Can Improve Their Business Performance: The Ligurian Oil Case Study

      • Giorgio Locatelli, Mauro Mancini
      Pages 89-101

    4. How to Use Different Measures for Different Purposes: A Holistic Performance Management Model for Public Organizations

      • Francesco Sole, Giovanni Schiuma
      Pages 103-112

  5. What is next by theme: PMM and Sustainability Management

    1. Front Matter

      Pages 113-113
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    2. Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability

      • Cristiana Parisi
      Pages 115-130

    3. Operationalising Sustainability: How Small and Medium Sized Enterprises Translate Social and Environmental Issues into Practice

      • Cristiana Parisi, Maria Pia Maraghini
      Pages 131-147

    4. Supplier Performance Evaluation for Green Supply Chain Management

      • Roberto Maria Grisi, Luigi Guerra, Giuseppe Naviglio
      Pages 149-163

  6. What is next by theme: PMM and Project/HR/Risk Management

    1. Front Matter

      Pages 165-165
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    2. A Synthetic Measure for the Assessment of the Project Performance

      • Antonella Certa, Mario Enea, Antonio Giallanza
      Pages 167-180

    3. A Project Manager Suitability Parameter in Project Accomplishment

      • Antonella Certa, Mario Enea, Giacomo Galante, Manuela La Fata
      Pages 181-193

    4. The Dilemma of Performance Appraisal

      • Peter Prowse, Julie Prowse
      Pages 195-206

    5. Risk in Supply Networks: The Case of Aeronautical Firms

      • Roberto Maria Grisi, Teresa Murino, Pasquale Zoppoli
      Pages 207-225
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Keywords

About this book

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Editors and Affiliations

  • Dipto. Ingegneria Industriale, Università di Perugia, Perugia, Italy

    Paolo Taticchi

Bibliographic Information

  • Book Title: Business Performance Measurement and Management

  • Book Subtitle: New Contexts, Themes and Challenges

  • Editors: Paolo Taticchi

  • DOI: https://doi.org/10.1007/978-3-642-04800-5

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2010

  • Hardcover ISBN: 978-3-642-04799-2Published: 04 February 2010

  • Softcover ISBN: 978-3-642-42571-4Published: 14 November 2014

  • eBook ISBN: 978-3-642-04800-5Published: 22 January 2010

  • Edition Number: 1

  • Number of Pages: XXI, 376

  • Topics: Business Strategy/Leadership, Organization, Management, Business and Management, general

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