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Handbook on Knowledge Management 2

Knowledge Directions

  • Book
  • © 2003

Overview

Editors:
  1. Clyde W. Holsapple

    1. Rosenthal Endowed Chair in Management Information Systems, University of Kentucky, Lexington, USA

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  • This work is in its way unique
  • Deals with all aspects of knowledge management, a field which is very popular
  • Includes supplementary material: sn.pub/extras

Part of the book series: International Handbooks on Information Systems (INFOSYS, volume 2)

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Table of contents (33 chapters)

  1. Front Matter

    Pages I-XXXVII
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  2. Technologies for Knowledge Management

    1. Front Matter

      Pages 1-4
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    2. Tracking the Role and Evolution of Commercial Knowledge Management Software

      • Eric Tsui
      Pages 5-27

    3. Technologies for Knowledge Assimilation

      • Daniel E. O’Leary
      Pages 29-46

    4. Knowledge Processes and Meta Processes in Ontology-Based Knowledge Management

      • Steffen Staab, Rudi Studer, York Sure
      Pages 47-67

    5. Knowledge Searching and Services

      • Susan Conway
      Pages 69-83

    6. Technology for Acquiring and Sharing Knowledge Assets

      • Geoffrey P. Malafsky
      Pages 85-107

    7. Technologies for Disseminating Knowledge

      • Paul Gray, Sean Tehrani
      Pages 109-127

    8. Peer-to-Peer Enterprise Knowledge Management

      • Anjana Susarla, De Liu, Andrew B. Whinston
      Pages 129-139

    9. Technologies for Knowledge Derivation: On-Line Analytical Processing

      • Dan Davenport, Mark Sena
      Pages 141-156

    10. Knowledge Discovery and Data Mining

      • Chih-Ping Wei, Selwyn Piramuthu, Michael J. Shaw
      Pages 157-189

  3. Outcomes of Knowledge Management

    1. Front Matter

      Pages 191-194
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    2. The Dynamic Capabilities of Firms

      • David Teece, Gary Pisano
      Pages 195-213

    3. The Knowledge Chain Model: Activities for Competitiveness

      • Clyde W. Holsapple, Meenu Singh
      Pages 215-251

    4. Achieving Knowledge Management Outcomes

      • Carla O’Dell, Susan Elliott, Cindy Hubert
      Pages 253-287

    5. Exploiting Knowledge for Productivity Gains

      • Karl M. Wiig, Adriaan Jooste
      Pages 289-308

    6. Knowledge Management and Agility: Relationships and Roles

      • Rick Dove
      Pages 309-330

    7. An Atlas for Knowledge-Innovation: Migration from Business Planning to Innovation Strategy

      • Debra M. Amidon, Darius Mahdjoubi
      Pages 331-351

    8. Valuing the Knowledge Management Function

      • Heather A. Smith, James D. McKeen
      Pages 353-368

    9. A Guide for Measuring the Value of KM Investments

      • Susan Hanley, Geoffrey Malafsky
      Pages 369-390
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Keywords

About this book

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

Editors and Affiliations

  • Rosenthal Endowed Chair in Management Information Systems, University of Kentucky, Lexington, USA

    Clyde W. Holsapple

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