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Organizational Learning

Creating, Retaining and Transferring Knowledge

  • Book
  • © 2013

Overview

Authors:
  1. Linda Argote

    1. Graduate School of Industrial, Administration, Carnegie Mellon University, Pittsburgh, USA

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  • Presents state-of-the-art research on organizational learning and knowledge
  • Updated edition features a new chapter on theory and analysis and an increased focus on service organizations
  • Describes and integrates the results of research on factors explaining organizational learning curves and the persistence and transfer of productivity gains acquired through experience
  • Includes supplementary material: sn.pub/extras

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Table of contents (7 chapters)

  1. Front Matter

    Pages i-x
    Download chapter PDF

  2. Organizational Learning Curves: An Overview

    • Linda Argote
    Pages 1-29

  3. Organization Learning: A Theoretical Framework

    • Linda Argote
    Pages 31-56

  4. Organizational Forgetting

    • Linda Argote
    Pages 57-84

  5. Organizational Memory

    • Linda Argote
    Pages 85-113

  6. Micro Foundation of Organizational Learning: Group Learning

    • Linda Argote
    Pages 115-146

  7. Knowledge Transfer in Organizations

    • Linda Argote
    Pages 147-188

  8. Managerial and Strategic Implications and Future Directions

    • Linda Argote
    Pages 189-210

  9. Back Matter

    Pages 211-217
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Keywords

About this book

Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another? These are among the questions addressed in Organizational Learning: Creating, Retaining and Transferring Knowledge. Since its original publication in 1999, this book has set the standard for research and analysis in the field. This fully updated and expanded edition showcases the most current research and insights, featuring a new chapter that provides a theoretical framework for analyzing organizational learning and presents evidence about how the organizational context affects learning processes and outcomes. Drawing from a wide array of studies across the spectrum of management, economics, sociology, and psychology, Organizational Learning explores the dynamics of learning curves in organizations, with particular emphasis on how individuals and groups generate, share, reinforce, and sometimes forget knowledge. With an increased emphasis on service organizations, including healthcare, Linda Argote demonstrates that organizations vary dramatically in the rates at which they learn—with profound implications for productivity, performance, and managerial and strategic decision making.

Authors and Affiliations

  • Graduate School of Industrial, Administration, Carnegie Mellon University, Pittsburgh, USA

    Linda Argote

About the author

Linda Argote is the David M. Kirr and Barbara A. Kirr Professor of Industrial Administration. Her teaching and research interests include organizational learning, productivity, transfer of knowledge, organizational memory, group decision-making and performance.

Bibliographic Information

  • Book Title: Organizational Learning

  • Book Subtitle: Creating, Retaining and Transferring Knowledge

  • Authors: Linda Argote

  • DOI: https://doi.org/10.1007/978-1-4614-5251-5

  • Publisher: Springer New York, NY

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer Science+Business Media New York 2013

  • Hardcover ISBN: 978-1-4614-5250-8Published: 14 November 2012

  • Softcover ISBN: 978-1-4899-8715-0Published: 13 December 2014

  • eBook ISBN: 978-1-4614-5251-5Published: 14 November 2012

  • Edition Number: 2

  • Number of Pages: X, 218

  • Topics: Human Resource Management, Organization, Business Strategy/Leadership

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