Knowledge Management in Action

1. Front Matter

   Pages i-xiii

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2. Core Knowledge Management in a Designer Community of the Automotive Field

   • Stefania Bandini, Sara Manzoni, Fabio Sartori

   Pages 3-15

3. “KT” CarePacks - Collaboration Patterns for Knowledge Transfer: Learning from IS/IT-Outsourcing Case at a Swiss Financial Institution

   • Malgorzata Bugajska

   Pages 17-36

4. Knowledge Artifacts as Bridges between Theory and Practice: The Clinical Pathway Case

   • Federico Cabitza, Carla Simone, Marcello Sarini

   Pages 37-50

5. Managing Knowledge in Urban Planning: Can Memory Support Systems Help?

   • Adele Celino, Grazia Concilio, Anna De Liddo

   Pages 51-65

6. Building a Framework for Actions and Roles in Organizational Knowledge Transfer

   • Alexander Hoffmann

   Pages 67-79

7. CoLinK: Cooperative Knowledge Management for Engineering Teams

   • Michael Klingemann, Jürgen Friedrich

   Pages 81-95

8. Conceptual Model of Activity as Tool for Developing a Dementia Care Support System

   • Helena Lindgren

   Pages 97-109

9. On Problems, Requirements and Solution Approaches when Supporting Knowledge Intensive Processes in Industry

   • Christian Lütke Entrup, Thomas Barth

   Pages 111-124

10. Third Generation Knowledge Management in Action: Relational Practices in Swiss Companies

    • Jens O. Meissner, Patricia Wolf

    Pages 125-137

11. Knowledge Management-in-action in an EUD-oriented Software Enterprise

    • Bernhard Nett, Johanna Meurer, Gunnar Stevens

    Pages 139-149

12. Business Finder – A Tool for Regional Networking among Organizations

    • Tim Reichling, Benjamin Moos, Volker Wulf

    Pages 151-163

13. Knowledge Management Capability Framework

    • Birinder Sandhawalia, Darren Dalcher

    Pages 165-180

14. DYONIPOS: Proactive Support of Knowledge Processes

    • Silke Weiß, Josef Makolm, Doris Reisinger

    Pages 181-193

15. A Community of Knowledge Management Practitioners: Mirroring Power across Social Worlds

    • Hiroko Wilensky, Norman Makoto Su, David Redmiles, Gloria Mark

    Pages 195-207

16. A Community of Knowledge Management Practitioners: Mirroring Power across Social Worlds

    • Hiroko Wilensky, Norman Makoto Su, David Redmiles, Gloria Mark

    Pages 195-207

17. Back Matter

    Pages 209-210

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International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit www.springer.com. For more information about IFIP, please visit www.ifip.org.

• Business Finder
• CoLink
• EUD-oriented Software
• KT CarePacks
• Organizational Knowledge
• WCC
• knowledge management
• knowledge transfer

• University of Michigan, USA

  Mark Ackerman

• INRIA-Sophia Antipolis, France

  Rose Dieng-Kuntz

• Università degli Studi di Milano-Bicocca, Italy

  Carla Simone

• University of Siegen, Germany

  Volker Wulf

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