Logo - springer
Slogan - springer

Business & Management - Finance & Banking | Customer Relationship Management in the Financial Industry - Organizational Processes and Technology (Authors and Editors)

Customer Relationship Management in the Financial Industry

Organizational Processes and Technology Innovation

Rajola, Federico

First edition published under the title: Customer Relationship Management. Organizational and Technological Perspectives

2nd ed. 2013, XII, 181 p. 54 illus.

Available Formats:
eBook
Information

Springer eBooks may be purchased by end-customers only and are sold without copy protection (DRM free). Instead, all eBooks include personalized watermarks. This means you can read the Springer eBooks across numerous devices such as Laptops, eReaders, and tablets.

You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal.

After the purchase you can directly download the eBook file or read it online in our Springer eBook Reader. Furthermore your eBook will be stored in your MySpringer account. So you can always re-download your eBooks.

 
$59.95

(net) price for USA

ISBN 978-3-642-35554-7

digitally watermarked, no DRM

Included Format: PDF and EPUB

download immediately after purchase


learn more about Springer eBooks

add to marked items

Hardcover
Information

Hardcover version

You can pay for Springer Books with Visa, Mastercard, American Express or Paypal.

Standard shipping is free of charge for individual customers.

 
$79.95

(net) price for USA

ISBN 978-3-642-35553-0

free shipping for individuals worldwide

usually dispatched within 3 to 5 business days


add to marked items

Federico Rajola holds a PhD in Information Systems and Management. He is a Professor at the Management Faculty of the Università Cattolica of Milan where he teaches Project Management and Organization Studies. He is also the Rector Delegate on Information Technology and Innovation and the scientific director of CeTIF, the research Centre on Technology, Innovation, and Finance of the Catholic University. He has chaired several International academic conferences and workshops, and has authored several articles and books on Information Systems, Business Intelligence, CRM, and Innovation in organizations. Several Innovative European research projects under the program Esprit and IST have been coordinated and managed by Prof. Rajola.

Other books by this author 

Books & CD ROMs

Show all 3 results

  • Customer Relationship Management
    • eBook
      download immediately after purchase

      $79.99
      (net)

      Hardcover
      usually dispatched within 3 to 5 business days

      $109.00
      (net)

      Softcover
      usually dispatched within 3 to 5 business days

      $109.00
      (net)
      All
    • eBook
      download immediately after purchase

      $79.99
      (net)

      Hardcover
      usually dispatched within 3 to 5 business days

      $109.00
      (net)

      Softcover
      usually dispatched within 3 to 5 business days

      $109.00
      (net)

    Customer Relationship Management

    Organizational and Technological Perspectives

    Rajola, Federico 2003

    Price from $79.99
    Available Formats:
    Information
    $79.99 (net)
    ISBN 978-3-540-24718-0
    download immediately after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $109.00 (net)
    ISBN 978-3-540-44001-7
    usually dispatched within 3 to 5 business days
    Hardcover
    Hardcover version
    Information
    $109.00 (net)
    ISBN 978-3-642-07885-9
    usually dispatched within 3 to 5 business days
    Softcover
    Softcover (also known as softback) version
  • Customer Relationship Management in the Financial Industry
    • eBook
      download immediately after purchase

      $59.95
      (net)
    • eBook
      download immediately after purchase

      $59.95
      (net)

    Customer Relationship Management in the Financial Industry

    Organizational Processes and Technology Innovation

    Series: Management for Professionals

    Rajola, Federico 2013

    Price from $59.95
    Selected Formats
    Information
    $59.95 (net)
    ISBN 978-3-642-35554-7
    download immediately after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
  • Enterprise Applications and Services in the Finance Industry
    • eBook
      download immediately after purchase

      $69.99
      (net)

      Softcover
      online orders shipping within 2-3 days.

      $89.99
      (net)
      All
    • eBook
      download immediately after purchase

      $69.99
      (net)

      Softcover
      online orders shipping within 2-3 days.

      $89.99
      (net)

    Enterprise Applications and Services in the Finance Industry

    3rd International Workshop, FinanceCom 2007, Montreal, Canada, December 8, 2007, Revised Papers

    Series: Lecture Notes in Business Information Processing, Vol. 4

    Veit, D. (et al.) (Eds.) 2008

    Price from $69.99
    Available Formats:
    Information
    $69.99 (net)
    ISBN 978-3-540-78550-7
    download immediately after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $89.99 (net)
    ISBN 978-3-540-78549-1
    online orders shipping within 2-3 days.
    Softcover
    Softcover (also known as softback) version


3 of 3

 

Articles

Read this Book on Springerlink

Services for this book

New Book Alert

Get alerted on new Springer publications in the subject area of Finance / Banking.