Editors:
- Gives a comprehensive understanding of Business Process Management
- Covers the six main components of Business Process Management, i.e. strategic alignment, governance, methods, information technology, people and culture
- Key features are the overall composition of the content based on a well-defined maturity model and the outstanding quality of the contributors
- Includes supplementary material: sn.pub/extras
Part of the book series: International Handbooks on Information Systems (INFOSYS)
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Table of contents (27 chapters)
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Front Matter
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Methods
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Front Matter
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About this book
The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM.
Reviews
“This outstanding work, already updated in a second edition, is focused on business process management (BPM) definition, approaches, methods, and integration with process-centered information technology (IT) information systems. … Completely revised and updated after four years, this comprehensive handbook is a must for all modern business managers.” (Mihail Sadeanu, Computing Reviews, April, 2015)
Editors and Affiliations
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Institute of Information Systems, University of Liechtenstein, Vaduz, Liechtenstein
Jan vom Brocke
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School of Information Systems, Queensland University of Technology, Brisbane, Australia
Michael Rosemann
About the editors
Jan vom Brocke holds the Martin Hilti Chair in Business Process Management (BPM) at the University of Liechtenstein. He is Director of the Institute of Information Systems and President of the Liechtenstein Chapter of the Association of Information Systems (AIS). Jan has more than ten years of experience in BPM projects and serves as an advisor to a wide range of institutions. He has published his work in more than 150 refereed papers at internationally perceived conferences and journals and is an invited speaker on BPM at a number of universities, such as the University of St. Gallen in Switzerland, the LUISS University in Italy, or the University of California at Berkeley. In Liechtenstein, Jan is initiator and academic director of Europe’s first international university Master Program in Business Process Management. His PhD students regularly take part in doctoral consortia, just recently two of which have been awarded junior research fellows of the 3rd Lindau Nobel Prize Laureates Meeting in Economic Sciences.
Michael Rosemann is a Professor and Co-Leader of the Business Process Management Group at Queensland University of Technology, Brisbane, Australia. His research areas are Business Process Management, Enterprise Systems and conceptual modeling. He is the author/editor of seven books and more than 140 refereed papers (incl. MISQ, IEEE TKDE, JAIS, DSS, Information Systems) and Editorial Board member of seven international journals. His publications have been tr
anslated into German, Russian, Portuguese and Mandarin. Dr Rosemann’s PhD students have won the Australian award for the best PhD thesis in Information Systems in 2007 and in 2008. He is the founder and chair of the Australian BPM Community of Practice and has been the Chair of the 5th International Business Process Management Conference in 2007. He regularly conducts executive training in BPM and provides BPM-related advice to organizations from various industries including telecommunications, banking, insurance, utility, retail, public sector, logistics and film industry.Bibliographic Information
Book Title: Handbook on Business Process Management 1
Book Subtitle: Introduction, Methods, and Information Systems
Editors: Jan vom Brocke, Michael Rosemann
Series Title: International Handbooks on Information Systems
DOI: https://doi.org/10.1007/978-3-642-45100-3
Publisher: Springer Berlin, Heidelberg
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer-Verlag Berlin Heidelberg 2015
Hardcover ISBN: 978-3-642-45099-0Published: 09 September 2014
Softcover ISBN: 978-3-662-50550-2Published: 17 September 2016
eBook ISBN: 978-3-642-45100-3Published: 29 August 2014
Series ISSN: 2627-8510
Series E-ISSN: 2627-8529
Edition Number: 2
Number of Pages: XVII, 727
Number of Illustrations: 55 b/w illustrations, 97 illustrations in colour
Topics: IT in Business, Information Systems Applications (incl. Internet)