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Covers all important aspects of digital government management
Provides theories and frameworks from academic literature to understand digital government
Integrates examples and cases from administrative practice
Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital government. Integrating examples and cases from administrative practice, it covers all important aspects of digital government management. Learning outcomes include
Understanding the implications of the internet for government and society
Gaining deeper insights into the concept and opportunities of digital democracy
Understanding the challenges of moving public services online
Content Level »Upper undergraduate
Keywords »Digital Divide - E-Government - E-Participation - E-Voting - Information Systems
Preface.- 1 Introduction to Digital Government.- 2 Impact of Digital Government.- 3 The Digital Divide.- 4 Legal Aspects of Digital Service Delivery.- 5 Online One-Stop Government.- 6 Open Government.- 7 E-Procurement.- 8 E-Voting.- 9 E-Participation.- 10 Lesson Learned and Outlook.