Editors:
- Combines theory and practice to present a holistic, manager-oriented approach to information management and its impact on the organization
- Features case studies from the authors’ combined 75 years of experience and expertise
- Focus on active decision making, with implications for customer and client relations, process and system improvements, product and service innovations, and financial performance?
- Includes supplementary material: sn.pub/extras
Part of the book series: Management for Professionals (MANAGPROF, volume 2)
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Table of contents (7 chapters)
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Front Matter
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Back Matter
About this book
How an organization manages its information is arguably the most important skill in today’s dynamic and hyper-competitive environment. In Enterprise Information Management, editor Paul Baan and a team of expert contributors present a holistic approach to EIM, with an emphasis on action-oriented decision making. The authors demonstrate that EIM must be promoted from the top down, in order to ensure that the entire organization is committed to establishing and supporting the systems and processes designed to capture, store, analyze, and disseminate information. They identify three key “pillars” of applications: (1) business intelligence (the information and knowledge management process itself); (2) enterprise content management (company-wide management of unstructured information, including document management, digital asset management, records management, and web content management); and (3) enterprise search (using electronic tools to retrieve information from databases, file systems, and legacy systems).
The authors explore EIM from economic and socio-psychological perspectives, considering the “ROI” (return on information) of IT and related technological investments, and the cultural and behavioral aspects through which people and machines interact. Illustrating concepts through case examples, the authors provide a variety of tools for managers to assess and improve the effectiveness of their EIM infrastructure, considering its implications for customer and client relations, process and system improvements, product and service innovations, and financial performance.
Reviews
From the reviews:
“The editor of this book has assembled a collection of seven chapters from five authors … on enterprise information management (EIM). … The editor has succeeded in establishing consistency in writing style and layout across all chapters. Each begins with a summary paragraph and is well supported by appropriate tables and diagrams. … this book should help you refocus and possibly save you from an early redundancy.” (David B. Henderson, Computing Reviews, August, 2013)Editors and Affiliations
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VLC Enterprise Information Management, Nootdorp, Netherlands
Paul Baan
Bibliographic Information
Book Title: Enterprise Information Management
Book Subtitle: When Information Becomes Inspiration
Editors: Paul Baan
Series Title: Management for Professionals
DOI: https://doi.org/10.1007/978-1-4614-5236-2
Publisher: Springer New York, NY
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Incentro 2013
Hardcover ISBN: 978-1-4614-5235-5Published: 20 November 2012
Softcover ISBN: 978-1-4899-9034-1Published: 13 December 2014
eBook ISBN: 978-1-4614-5236-2Published: 28 November 2012
Series ISSN: 2192-8096
Series E-ISSN: 2192-810X
Edition Number: 1
Number of Pages: XII, 228
Topics: IT in Business, Information Systems Applications (incl. Internet), Database Management