Authors:
- The case studies included have been discussed from organizations from different countries, providing a global perspective to the book
- Presents in-depth analysis on different types of benchmarking, helping companies choose the right benchmarking practice for their organization
- Presents applied IT research utilizing the author’s background as respected consultant?
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Table of contents (7 chapters)
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Front Matter
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Back Matter
About this book
The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they operate. However studies on benchmarking, particularly in the software development sector, have neglected using multiple variables and therefore have not been as comprehensive. Information Theory and Best Practices in the IT Industry fills this void by examining benchmarking in the business of software development and studying how it is affected by development process, application type, hardware platforms used, and many other variables.
Information Theory and Best Practices in the IT Industry begins by examining practices of benchmarking productivity and critically appraises them. Next the book identifies different variables which affect productivity and variables that affect quality, developing useful equations that explaining their relationships. Finally these equations and findings are applied to case studies. Utilizing this book, practitioners can decide about what emphasis they should attach to different variables in their own companies, while seeking to optimize productivity and defect density.
Reviews
From the reviews:
“This book explores best practices of the information technology (IT) industry to provide and obtain information and knowledge. … The author has provided a serious work on benchmarking best practices and underlines the critical importance it plays in software engineering. The book would be of interest to managers and programmers, in both industry and academia.” (Michael Goldberg and R. Goldberg, ACM Computing Reviews, January, 2013)
Authors and Affiliations
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Xavier Institute of Management, Bhubaneswar, India
Sanjay Mohapatra
About the author
Bibliographic Information
Book Title: Information Theory and Best Practices in the IT Industry
Authors: Sanjay Mohapatra
DOI: https://doi.org/10.1007/978-1-4614-3043-8
Publisher: Springer New York, NY
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer Science+Business Media, LLC 2012
Hardcover ISBN: 978-1-4614-3042-1
Softcover ISBN: 978-1-4899-9369-4
eBook ISBN: 978-1-4614-3043-8
Edition Number: 1
Number of Pages: XVI, 216
Topics: IT in Business, Data Structures and Information Theory, Innovation/Technology Management