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Proposes new theories for CSCW by attempting to determine why computational systems or other artifacts become so important in people's environments
Examines issues such as how resources are tailored or otherwise changed as the situations and purposes for which they are used change
Uses a number of theoretical and empirical studies
How do software and other technical systems come to be adopted and used?
People use software and other technical systems in many ways, and a considerable amount of time and energy may be spent integrating the functionality of the system with the everyday activities it is intended to support. Understanding how this comes about, and understanding how to design systems so that it happens more easily, is a topic of great interest to the CSCW, IT and IS communities.
Resources, Co-Evolution and Artifacts: Theory in CSCW approaches this problem by looking at resources - artifacts that have come to be used in a particular manner in a given situation - and examining how they get created, adopted, modified, and abandoned. The theoretical and empirical studies in this volume examine issues such as:
- how resources are tailored or otherwise changed as situations change;
- how a resource is maintained and reused within an organization;
- the ways in which the value of a resource comes to be understood;
- the ways in which an artifact is transformed to function more effectively;
- how one might approach the problem of designing a resource de novo.
Content Level »Research
Keywords »CSCW - Information technology - berck - configuration - design - development - human computer interaction - information systems - organization - requirements - resource management - system administration
Section 1. Artifacts and their Development 1. The Birth of an Organizational Resource: The Surprising Life of a Cheat Sheet. Christine Halverson and Mark Ackerman 2.The Zephyr Help Instance as a CSCW Resource. Mark Ackerman and Leysia Palen 3. Co-realisation: Towards a Principled Synthesis of Ethnomethodology and Participatory Design. Mark Hartswood, Rob Procter, Roger Slack, Alex Voß, Monika Büscher, Mark Rouncefiled, Philippe Rouchy 4. Figuring Out How to Figure Out: Supporting Expertise Sharing in Online Systems. Thomas Erickson, Christine Halverson, Wendy Kellogg Section 2 - Contextualizing Influences: Language, Trust and Time 5. Representational Gestures as Cognitive Artifacts for Developing Theories in a Scientific Laboratory. L. Amaya Becvar, James Hollan, Edwin Hutchins 6. Distributed Cognition and Joint activity in Computer-System Administration. Paul Maglio, Eser Kandogan, Eben Haber 7. Representation, Coordination, and Information Artifacts in Medical Work. Madhu Reddy and Paul Dourish Section 3 - Theorizing: Coordination, Co-realization and Structuration 8. Reach, Bracket, and the Limits of Rationalized Coordination: Some Challenges for CSCW. Elihu Gerson 9. Down in the (Data)base(ment): Supporting Configuration in Organisational Information Systems. Stuart Anderson, Gillian Hardstone, Rob Procter, Robin Williams 10. Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organisations. Wanda Orlikowski 11. Reflections andConclusions.