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"In short, this book is an extremely detailed, cogent guide for any executive who will be asked to take on competitive intelligence as a competency, duty, or discrete role… Proactive Intelligence is a dense, well organized, concise tome for basically every concept you could possibly encounter in a traditional competitive intelligence role… From definitions of the specific kinds of intelligence – competitive, technical, strategic – to the variety of customers for CI – sales, R&D, product management, mergers & acquisitions – even to the legal and ethical challenges of the field, there really is every concept covered within these pages."
Eric Garland, http://www.ericgarland.co/ June 2012