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Organizational Learning

Creating, Retaining and Transferring Knowledge

  • Book
  • Jan 1999

Overview

  • Hot topic in management research
  • Focuses on integrating empirical evidence from different disciplines on organizational learning, forgetting and transfer and incorporating the relevant theoretical issues as well
  • Aims to show why some organizations show rapid productivity gains and others fail to show improvement

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Keywords

  • Transfer
  • knowledge transfer
  • organization
  • organizations
  • productivity

About this book

Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another?
Learning curves have been documented in many organizations, in both the manufacturing and service sectors. The classic learning curve model implies that organizational learning is cumulative and persists through time. However, recent work suggests that firms also demonstrate depreciation of knowledge, or "forgetting". Such understanding becomes more exciting as one looks at the link between learning and productivity.
Organizational Learning: Creating, Retaining and Transferring Knowledge describes and integrates the results of research on factors explaining organizational learning curves and the persistence and transfer of productivity gains acquired through experience. Chapter One provides an overview of research on organizational learning curves. Chapter Two introduces the concept of organizational "forgetting" or knowledge depreciation. Chapter Three discusses the concept of organizational memory. Chapter Four argues that analyzing small groups provides understanding at a micro level of the social processes through which organizations create and combine knowledge. Chapter Five describes results on knowledge transfer. Chapter Six discusses various tensions and trade-offs in the organizational learning process.

Authors and Affiliations

  • Administration, Carnegie Mellon University Graduate School of Industrial, Pittsburgh, USA

    Linda Argote

Bibliographic Information

  • Book Title: Organizational Learning

  • Book Subtitle: Creating, Retaining and Transferring Knowledge

  • Authors: Linda Argote

  • Publisher: Springer New York, NY

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer-Verlag US 1999

  • eBook ISBN: 978-0-387-22669-9Due: 14 February 1999

  • Edition Number: 1

  • Number of Pages: XVIII, 212

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