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Presents arguments and evidence on how trust impacts organizational performance
First to apply social network analysis in management accounting
Elicits the key role of management accountants in trust creation
Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers.
Content Level »Research
Keywords »Knowledge transfer - Management accounting - Social network analysis - Trust dimensions - Trust measure - Trust research