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Handbook on Business Process Management 1

Introduction, Methods, and Information Systems

  • Book
  • © 2010

Overview

Editors:
  1. Jan vom Brocke

    1. Institute of Information Systems, University of Liechtenstein, Vaduz, Principality of Liechtenstein

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    You can also search for this editor in PubMed   Google Scholar

  2. Michael Rosemann

    1. Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia

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    You can also search for this editor in PubMed   Google Scholar

  • Gives a comprehensive understanding of Business Process Management Covers the six main components of Business Process Management,
  • e. strategic alignment, governance, methods, information technology, people and culture Key features are the overall composition of the content based on a well-defined maturity model and the outstanding quality of the contributors
  • Includes supplementary material: sn.pub/extras

Part of the book series: International Handbooks on Information Systems (INFOSYS)

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Table of contents (26 chapters)

  1. Front Matter

    Pages i-xix
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  2. Introduction

    1. Front Matter

      Pages 1-2
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    2. What is Business Process Management?

      • Michael Hammer
      Pages 3-16

    3. Process Management for Knowledge Work

      • Thomas H. Davenport
      Pages 17-35

    4. The Scope and Evolution of Business Process Management

      • Paul Harmon
      Pages 37-81

    5. A Framework for Defining and Designing the Structure of Work

      • Geary A. Rummler, Alan J. Ramias
      Pages 83-106

    6. The Six Core Elements of Business Process Management

      • Michael Rosemann, Jan vom Brocke
      Pages 107-122

  3. Methods

    1. Front Matter

      Pages 123-125
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    2. Six Sigma and Business Process Management

      • Sue Conger
      Pages 127-148

    3. Business Process Model Abstraction

      • Artem Polyvyanyy, Sergey Smirnov, Mathias Weske
      Pages 149-166

    4. Business Process Quality Management

      • Hajo A. Reijers, Jan Mendling, Jan Recker
      Pages 167-185

    5. Semantic Business Process Management

      • Jörg Becker, Daniel Pfeiffer, Thorsten Falk, Michael Räckers
      Pages 187-211

    6. Analysis and Design of Business Processes Using BPMN

      • Gustav Aagesen, John Krogstie
      Pages 213-235

    7. Configuration and Management of Process Variants

      • Alena Hallerbach, Thomas Bauer, Manfred Reichert
      Pages 237-255

    8. Process Choreography Modeling

      • Alistair Barros, Thomas Hettel, Christian Flender
      Pages 257-277

    9. Collaborative Process Modeling: The Intersport Case Study

      • Mikael Lind, Ulf Seigerroth
      Pages 279-298

    10. Designing Business Processes with a Recommendation-Based Editor

      • Agnes Koschmider, Andreas Oberweis
      Pages 299-312

    11. Business Process Simulation

      • Wil M. P. van der Aalst, Joyce Nakatumba, Anne Rozinat, Nick Russell
      Pages 313-338

    12. BPM Tool Selection: The Case of the Queensland Court of Justice

      • Islay Davies, Micheal Reeves
      Pages 339-360

    13. Implementing Six Sigma for Improving Business Processes at an Automotive Bank

      • Florian Johannsen, Susanne Leist, Gregor Zellner
      Pages 361-382
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Keywords

About this book

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound  definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.  

Editors and Affiliations

  • Institute of Information Systems, University of Liechtenstein, Vaduz, Principality of Liechtenstein

    Jan vom Brocke

  • Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia

    Michael Rosemann

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