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"Intended as a text for an introductory analysis of variance service course, it requires little more than a precalculus understanding of probability, estimation, and hypothesis testing…. The student and practitioner will benefit from a well-balanced mixture of statistical theory, formulas, and explanations and the great care exercised by the authors in discussing properties and analysis of fixed, random, and mixed models in parallel…. The book employs several devices to aid readability…. In summary, the text is…a valuable source for the practitioner and nonstatistics major… It is well organized and well written at a difficulty level that precisely meets the target audience’s needs." —JASA