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Telephone Surveys in Europe

Research and Practice

  • Book
  • © 2012

Overview

Editors:
  1. Sabine Häder

    1. Methodology at GESIS, Center for Survey Design and, Mannheim, Germany

  2. Michael Häder

    1. , Philosophische Fakultät -, Technische Universität Dresden, Dresden, Germany

  3. Mike Kühne

    1. Dresden, Germany

  • Offers suggestions and advice on how to conduct surveys
  • Addresses the challenge so-called “mobile-only” households for survey research
  • Examins the optimal sample allocation, costs and benefits

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About this book

The first part of this book deals with the coverage of landline and mobile phones in Europe. It presents an overview of the coverage and the use of phones as well as the resulting strategies for telephone surveys. The second part addresses the challenge of so-called “mobile‐only” households for survey research. Numerous statisticians present new sampling strategies like dual frame designs and findings of current projects. In dual frame designs, respondents are contacted both via mobile phone and landline. The third part focuses on the usage of mobile phones in the general population, while the fourth part of examines if different modes of data collection (mobile vs. landline) have an impact on the response quality. The last part analyses the first chapter and offers suggestions and advice on how to conduct surveys and polls, in both academic and market research.

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Table of contents (19 chapters)

  1. Front Matter

    Pages 1-12
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  2. Spotlights on Selected European Countries

    1. Front Matter

      Pages 1-1
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    2. Russia

      • Anna Andreenkova
      Pages 3-15

    3. The Netherlands

      • Dirkjan Beukenhorst
      Pages 17-24

    4. Switzerland

      • Michèle Ernst Stähli
      Pages 25-36

    5. Finland

      • Vesa Kuusela, Matti Simpanen
      Pages 37-45

    6. Great Britain

      • Elizabeth Nelson
      Pages 47-57

    7. Italy

      • Teresio Poggio, Mario Callegaro
      Pages 59-72

    8. Portugal

      • Paula Vicente, Elizabeth Reis
      Pages 73-81

  3. Sampling for Telephone Surveys

    1. Front Matter

      Pages 83-83
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    2. Who Can Be Contacted by Phone? Lessons from Switzerland

      • Dominique Joye, Alexandre Pollien, Marlène Sapin, Michèle Ernst Stähli
      Pages 85-102

    3. Sampling Frames for Telephone Surveys in Europe

      • Christiane Heckel, Kathrin Wiese
      Pages 103-119

    4. Mobile- and Landline-Onlys in Dual-Frame-Approaches: Effects on Sample Quality

      • Götz Schneiderat, Tino Schlinzig
      Pages 121-143

  4. Weighting and Nonresponse

    1. Front Matter

      Pages 145-145
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    2. Weighting for Unequal Inclusion Probabilities and Nonresponse in Dual Frame Telephone Surveys

      • Siegfried Gabler, Sabine Häder, Iris Lehnhoff, Elisabeth Mardian
      Pages 147-167

    3. Weighting to Adjust for Non-observation Errors in Telephone Surveys

      • Fannie Cobben, Barry Schouten, Jelke Bethlehem
      Pages 169-185

    4. Nonresponse in an Individual Register Sample Telephone Survey in Lucerne (Switzerland)

      • Olive Lipps, Kathrin Kissau
      Pages 187-208

  5. Data Quality

    1. Front Matter

      Pages 209-209
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    2. Factors Affecting Measurement Error in Mobile Phone Interviews

      • Peter Lynn, Olena Kaminska
      Pages 211-228

    3. Telephone Surveys via Landline and Mobile Phones: Mode Effects and Response Quality

      • Mike Kühne, Michael Häder
      Pages 229-246
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Editors and Affiliations

  • Methodology at GESIS, Center for Survey Design and, Mannheim, Germany

    Sabine Häder

  • , Philosophische Fakultät -, Technische Universität Dresden, Dresden, Germany

    Michael Häder

  • Dresden, Germany

    Mike Kühne

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