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Digital Government

Strategy, Government Models and Technology

  • Textbook
  • © 2022

Overview

  • Demonstrates how business principles can be applied to public administration
  • Offers strategic advice for the further development of digital management
  • Includes case studies that illustrate digital transformation in public management

Part of the book series: Springer Texts in Business and Economics (STBE)

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  • 17 Citations

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About this book

Digitization, the global networking of individuals and organizations, and the transition from an industrial to an information society are key reasons for the importance of digital government. In particular, the enormous influence of the Internet as a global networking and communication system affects the performance of public services.

This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.



 

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Keywords

Table of contents (16 chapters)

  1. Concept and Strategy of Digital Government

  2. Technology, Smart City and Digital Government Models

  3. Digital Government Services, Channels and Implementation

  4. Digital Government Cases and Outlook

Authors and Affiliations

  • Chair for Information and Communication Management, German University for Administrative Sciences, Speyer, Germany

    Bernd W. Wirtz

About the author

Prof. Dr. Bernd W. Wirtz holds the Chair of Information and Communication Management at the German University of Administrative Sciences Speyer, Germany.

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