Transforming Enterprise Cloud Services

1. Front Matter

   Pages 1-1

   PDF

2. Introduction to Enterprise Services and Cloud Resources1

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 1-42

3. Cloud Service Business Scenarios and Market Analysis1

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 43-86

4. Cloud Service Architecture and Related Standards3,2

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 87-132

5. Challenges of Enterprise Cloud Services1

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 133-187

6. Networked Service Management2

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 189-230

7. Cross-Domain Policy-Based Management1,3

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 231-271

8. Building and Configuring Enterprise Cloud Services3,2

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 273-308

9. Service Monitoring and Quality Assurance2

   • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

   Pages 309-340

10. Security for Enterprise Cloud Services2

    • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

    Pages 341-384

11. Enterprise Cloud Service Applications and Transformations1,2

    • William Y. Chang, Hosame Abu-Amara, Jessica Feng Sanford

    Pages 385-415

12. Back Matter

    Pages 415-415

    PDF

The broad scope of Cloud Computing is creating a technology, business, sociolo- cal, and economic renaissance. It delivers the promise of making services available quickly with rather little effort. Cloud Computing allows almost anyone, anywhere, at anytime to interact with these service offerings. Cloud Computing creates a unique opportunity for its users that allows anyone with an idea to have a chance to deliver it to a mass market base. As Cloud Computing continues to evolve and penetrate different industries, it is inevitable that the scope and definition of Cloud Computing becomes very subjective, based on providers’ and customers’ persp- tive of applications. For instance, Information Technology (IT) professionals p- ceive a Cloud as an unlimited, on-demand, flexible computing fabric that is always available to support their needs. Cloud users experience Cloud services as virtual, off-premise applications provided by Cloud service providers. To an end user, a p- vider offering a set of services or applications in the Cloud can manage these off- ings remotely. Despite these discrepancies, there is a general consensus that Cloud Computing includes technology that uses the Internet and collaborated servers to integrate data, applications, and computing resources. With proper Cloud access, such technology allows consumers and businesses to access their personal files on any computer without having to install special tools. Cloud Computing facilitates efficient operations and management of comp- ing technologies by federating storage, memory, processing, and bandwidth.

• Cloud Services
• Enterprise Networks
• Enterprise Operators
• Information Technology (IT)
• Networked Service Management
• Standards
• cloud computing
• information
• management
• networks
• organization
• quality assurance
• technology

From the reviews:

“It is necessary to understand what cloud computing is and what it can deliver for an organization. This book tries to do just that, presenting the benefits and problems for an organization by looking at computing as a commodity service. … The book is aimed at ICT managers. … It is a useful book for businesses looking to understand alternatives to the continued direct investment of capital in ICT resources and infrastructure.” (David B. Henderson, ACM Computing Reviews, October, 2011)

• Booz, Allen, Hamilton, Inc., Irvine, USA

  William Y Chang, Hosame Abu-Amara

• , Senior Consultant, Booz, Allen, Hamilton, Inc., Los Angeles, USA

  Jessica Feng Sanford

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