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Automated Web Site Evaluation

Researchers’ and Practioners’ Perspectives

  • Book
  • © 2003

Overview

Authors:
  1. Melody Y. Ivory

    1. University of Washington, Seattle, USA

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  • Documents the current state of the field and highlights promising research and tool development directions

Part of the book series: Human–Computer Interaction Series (HCIS, volume 4)

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xxvi
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  2. Background

    1. Front Matter

      Pages 1-1
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    2. Work Practices of Web Practitioners

      • Melody Y. Ivory
      Pages 3-11

  3. Researcher’s Perspective

    1. Front Matter

      Pages 13-13
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    2. Automated Evaluation Methods

      • Melody Y. Ivory
      Pages 15-22

    3. Usability Testing Methods

      • Melody Y. Ivory
      Pages 23-37

    4. Inspection Methods

      • Melody Y. Ivory
      Pages 39-47

    5. Inquiry Methods

      • Melody Y. Ivory
      Pages 49-50

    6. Analytical Modeling Methods

      • Melody Y. Ivory
      Pages 51-52

    7. Simulation Methods

      • Melody Y. Ivory
      Pages 53-56

    8. The Webtango Method

      • Melody Y. Ivory
      Pages 57-98

    9. Promising Research Directions

      • Melody Y. Ivory
      Pages 99-108

  4. Practitioner’s Perspective

    1. Front Matter

      Pages 109-109
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    2. Automated Evaluation Tools

      • Melody Y. Ivory
      Pages 111-125

    3. Comparison of Guideline Review Tools

      • Melody Y. Ivory
      Pages 127-144

    4. Empirical Study of Guideline Review Tools

      • Melody Y. Ivory
      Pages 145-158

    5. Analysis of Web Design Guidelines

      • Melody Y. Ivory
      Pages 159-166

    6. Promising Tool Development Directions

      • Melody Y. Ivory
      Pages 167-170

  5. Back Matter

    Pages 171-201
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Keywords

About this book

Among all information systems that are nowadays available, web sites are definitely the ones having the widest potential audience and the most significant impact on the everyday life of people. Web sites contribute largely to the information society: they provide visitors with a large array of services and information and allow them to perform various tasks without prior assumptions about their computer literacy. Web sites are assumed to be accessible and usable to the widest possible audience. Consequently, usability has been recognized as a critical success factor for web sites of every kind. Beyond this universal recognition, usability still remains a notion that is hard to grasp. Summative evaluation methods have been introduced to identify potential usability problems to assess the quality of web sites. However, summative evaluation remains limited in impact as it does not necessarily deliver constructive comments to web site designers and developers on how to solve the usability problems. Formative evaluation methods have been introduced to address this issue. Evaluation remains a process that is hard to drive and perform, while its potential impact is probably maximal for the benefit of the final user. This complexity is exacerbated when web sites are very large, potentially up to several hundreds of thousands of pages, thus leading to a situation where eval­ uating the web site is almost impossible to conduct manually. Therefore, many attempts have been made to support evaluation with: • Models that capture some characteristics of the web site of interest.

Authors and Affiliations

  • University of Washington, Seattle, USA

    Melody Y. Ivory

Bibliographic Information

  • Book Title: Automated Web Site Evaluation

  • Book Subtitle: Researchers’ and Practioners’ Perspectives

  • Authors: Melody Y. Ivory

  • Series Title: Human–Computer Interaction Series

  • DOI: https://doi.org/10.1007/978-94-017-0375-8

  • Publisher: Springer Dordrecht

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer Science+Business Media Dordrecht 2003

  • Hardcover ISBN: 978-1-4020-1672-1Published: 31 October 2003

  • Softcover ISBN: 978-90-481-6446-2Published: 28 October 2010

  • eBook ISBN: 978-94-017-0375-8Published: 29 June 2013

  • Series ISSN: 1571-5035

  • Series E-ISSN: 2524-4477

  • Edition Number: 1

  • Number of Pages: XXVI, 201

  • Number of Illustrations: 50 b/w illustrations

  • Topics: User Interfaces and Human Computer Interaction, Natural Language Processing (NLP)

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