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From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence

  • Book
  • © 2012

Overview

Authors:
  1. Andrea Chiarini

    1. Chiarini & Associati srl, Bologna, Italy

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  • Original comparison of the six management systems Historical evolution of the systems Discussion concerning how to implemente the systems
  • Includes supplementary material: sn.pub/extras

Part of the book series: SpringerBriefs in Business (BRIEFSBUSINESS)

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-vi
    Download chapter PDF

  2. Introduction

    • Andrea Chiarini
    Pages 1-2

  3. A Historical Path of the Systems

    • Andrea Chiarini
    Pages 3-8

  4. Literature Review Concerning the Comparison of the Systems

    • Andrea Chiarini
    Pages 9-10

  5. Research Methodology

    • Andrea Chiarini
    Pages 11-13

  6. Japanese Total Quality Control

    • Andrea Chiarini
    Pages 15-16

  7. Total Quality Management

    • Andrea Chiarini
    Pages 17-21

  8. Deming’s System of Profound Knowledge

    • Andrea Chiarini
    Pages 23-24

  9. Business Process Reengineering

    • Andrea Chiarini
    Pages 25-27

  10. Lean Thinking

    • Andrea Chiarini
    Pages 29-36

  11. Six Sigma

    • Andrea Chiarini
    Pages 37-46

  12. Discussion and Comparison About the Common Characteristics

    • Andrea Chiarini
    Pages 47-51

  13. Lessons Learned from the Comparison and Discussion

    • Andrea Chiarini
    Pages 53-55

  14. Conclusions

    • Andrea Chiarini
    Pages 57-57

  15. Agenda for Future Research

    • Andrea Chiarini
    Pages 59-59
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Keywords

About this book

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

Authors and Affiliations

  • Chiarini & Associati srl, Bologna, Italy

    Andrea Chiarini

About the author

Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy.
He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy.
He is a Senior Member of American Society for Quality.

Bibliographic Information

  • Book Title: From Total Quality Control to Lean Six Sigma

  • Book Subtitle: Evolution of the Most Important Management Systems for the Excellence

  • Authors: Andrea Chiarini

  • Series Title: SpringerBriefs in Business

  • DOI: https://doi.org/10.1007/978-88-470-2658-2

  • Publisher: Springer Milano

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: The Author(s) 2012

  • Softcover ISBN: 978-88-470-2657-5Published: 11 May 2012

  • eBook ISBN: 978-88-470-2658-2Published: 10 May 2012

  • Series ISSN: 2191-5482

  • Series E-ISSN: 2191-5490

  • Edition Number: 1

  • Number of Pages: VI, 59

  • Number of Illustrations: 2 b/w illustrations

  • Topics: Operations Management

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