Electronic services delivered over the Internet are gaining importance in the business world and give rise to the “Internet of services” and “service ecosystems.” Now, a challenging question emerges: How can we develop new and innovative services in these networked environments? Christoph Riedl elaborates conceptual solutions and tool support to address this challenge. The author draws on the fields of new service development and open innovation, in particular building on online communities. Based on the design science paradigm, the author offers guidelines how tool support for online innovation communities can be developed.

About the author

Dr. Christoph Riedl completed his doctoral thesis under the supervision of Prof. Dr. Helmut Krcmar at the Chair of Information Systems at Technische Universität München (TUM). He is currently a Post-Doctoral Fellow at Harvard University.

Bibliographic Information

Book Title: Tool-Supported Innovation Management in Service Ecosystems
Authors: Christoph Riedl
Series Title: Informationsmanagement und Computer Aided Team
DOI: https://doi.org/10.1007/978-3-8349-6802-9
Publisher: Gabler Verlag Wiesbaden
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2011
Softcover ISBN: 978-3-8349-3024-8Published: 14 July 2011
eBook ISBN: 978-3-8349-6802-9Published: 14 July 2011
Edition Number: 1
Number of Pages: XXVI, 311
Number of Illustrations: 94 b/w illustrations
Topics: Innovation/Technology Management

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