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The Power of Communicating the Family Firm Status

The Positive Effect of Family Firms as a Brand on Consumer Buying Behavior and Consumer Happiness

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  • © 2018

Overview

  • Publication in the field of economic science
  • Includes supplementary material: sn.pub/extras

Part of the book series: Familienunternehmen und KMU (KMU)

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Table of contents (6 chapters)

Keywords

About this book

Margarete Rosina investigates whether it makes sense for family firms to communicate their family firm status to consumers. To do so, she conducts two experimental studies using a sample of 349 consumers. Using a branding perspective, the first study looks at whether consumers perceive family firm brands as more authentic and why and how this influences their buying behavior. The second study applies a consumer happiness perspective and investigates whether family firms signal prosocial behaviors related to “doing good”, namely being a good employer and socially responsible, and whether this, in turn, leads to higher levels of consumer happiness when buying from family firms. Both studies indicate that the family firm status can be of strategic value for family firms.

Authors and Affiliations

  • Berlin, Germany

    Margarete Rosina

About the author

Dr. Margarete Rosina wrote her dissertation under the supervision of Prof. Dr. Andreas Hack at the Witten Institute for Family Business (WIFU) at Witten/Herdecke University.

Bibliographic Information

  • Book Title: The Power of Communicating the Family Firm Status

  • Book Subtitle: The Positive Effect of Family Firms as a Brand on Consumer Buying Behavior and Consumer Happiness

  • Authors: Margarete Rosina

  • Series Title: Familienunternehmen und KMU

  • DOI: https://doi.org/10.1007/978-3-658-19699-8

  • Publisher: Springer Gabler Wiesbaden

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2018

  • Softcover ISBN: 978-3-658-19698-1Published: 05 October 2017

  • eBook ISBN: 978-3-658-19699-8Published: 21 September 2017

  • Series ISSN: 2520-1174

  • Series E-ISSN: 2520-1182

  • Edition Number: 1

  • Number of Pages: XVIII, 188

  • Number of Illustrations: 6 b/w illustrations

  • Topics: Branding, Consumer Behavior

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