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The Dynamics of Global Sourcing: Perspectives and Practices

6th Global Sourcing Workshop 2012, Courchevel, France, March 12-15, 2012, Revised Selected Papers

  • Conference proceedings
  • © 2012

Overview

Editors:
  1. Julia Kotlarsky

    1. Aston Business School, Birmingham, UK

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  2. Ilan Oshri

    1. Loughborough School of Business and Economics, Loughborough, UK

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  3. Leslie P. Willcocks

    1. London School of Economics, London, UK

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Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 130)

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Conference proceedings info: Global Sourcing 2012.

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Table of contents (13 papers)

  1. Front Matter

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  2. The Dynamics of Global Sourcing: Perspectives and Practices

    1. Analyzing Client Dependence in Dyadic IS Outsourcing Relationships

      • Jasmin Kaiser, Thomas Widjaja, Peter Buxmann
      Pages 1-19

    2. How Do Planned and Actual Interaction Structures Differ in Global Outsourcing Arrangements?

      • Anna Wiesinger, Daniel Beimborn, Tim Weitzel
      Pages 20-38

    3. Asset Transfer in IT Outsourcing: Divesting Commodities or Inviting Investment?

      • Kiron Ravindran
      Pages 39-60

    4. Measuring the Relative Efficiency of Global Delivery Models in IT Outsourcing

      • Marko Nöhren, Armin Heinzl
      Pages 61-75

    5. Understanding Innovation in Outsourcing Services

      • Ilan Oshri, Julia Kotlasky, Alexandra Gerbasi
      Pages 76-92

    6. Shifting Sand: Organizational Identity, Partnership and IT Outsourcing

      • Dragos Vieru, Suzanne Rivard
      Pages 93-104

    7. Learning Software-Maintenance Tasks in the Transition Phase of Offshore Outsourcing Projects: Two Learning-Theoretical Perspectives

      • Oliver Krancher, Jens Dibbern
      Pages 105-125

    8. Understanding Resistance in IT Outsourcing: A Service Provider Perspective

      • Albert Plugge, Jacques Brook
      Pages 126-141

    9. Cloud Sourcing: Implications for Managing the IT Function

      • Leslie Willcocks, Will Venters, Edgar Whitley
      Pages 142-163

    10. Coordination as a Service to Enable Agile Business Networks

      • Jos van Hillegersberg, Hans Moonen, Simon Dalmolen
      Pages 164-174

    11. Seeking Opaque Indifference in Offshore BPO

      • John Wreford, Kevan Penter, Graham Pervan, Fay Davidson
      Pages 175-193

    12. Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects

      • Tom Philip, Erik Wende, Gerhard Schwabe
      Pages 194-211

    13. Global Sourcing of Information Systems Development - Explaining Project Outcomes Based on Social, Cultural, and Asset-Related Characteristics

      • Kai Spohrer, Tommi Kramer, Armin Heinzl
      Pages 212-233

  3. Back Matter

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  1. The Dynamics of Global Sourcing. Perspectives and Practices

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About this book

This book contains 13 carefully revised and selected papers from the 6th Workshop on Global Sourcing, held in Courchevel, France, during March 12-15, 2012. They have been selected from 46 submissions and represent both client and supplier perspectives on sourcing of global services. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool-kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to the centrality of innovation in sourcing arragements, and how innovation can be realized in outsourcing.

Editors and Affiliations

  • Aston Business School, Birmingham, UK

    Julia Kotlarsky

  • Loughborough School of Business and Economics, Loughborough, UK

    Ilan Oshri

  • London School of Economics, London, UK

    Leslie P. Willcocks

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