Electronic Goverment

1. Front Matter

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2. Research Foundations, Frameworks and Methods

   1. Developing an E-Government Research Roadmap: Method and Example from E-GovRTD2020

      • Maria A. Wimmer, Cristiano Codagnone, Xiaofeng Ma

      Pages 1-12

   2. Towards a Cumulative Tradition in E-Government Research: Going Beyond the Gs and Cs

      • Leif Skiftenes Flak, Maung Kyaw Sein, Øystein Sæbø

      Pages 13-22

   3. Innovation Processes in the Public Sector – New Vistas for an Interdisciplinary Perspective on E-Government Research?

      • Bjoern Niehaves

      Pages 23-34

   4. ‘Mind the Gap II’: E-Government and E-Governance

      • Ailsa Kolsaker, Liz Lee-Kelley

      Pages 35-43

   5. Action in Action Research – Illustrations of What, Who, Why, Where, and When from an E-Government Project

      • Ulf Melin, Karin Axelsson

      Pages 44-55

3. Process Design and Interoperability

   1. Towards a Methodology for Designing E-Government Control Procedures

      • Ziv Baida, Jianwei Liu, Yao-Hua Tan

      Pages 56-67

   2. Domain Specific Process Modelling in Public Administrations – The PICTURE-Approach

      • Jörg Becker, Daniel Pfeiffer, Michael Räckers

      Pages 68-79

   3. Building a Local Administration Services Portal for Citizens and Businesses: Service Composition, Architecture and Back-Office Interoperability Issues

      • Sotirios Koussouris, Yannis Charalabidis, George Gionis, Tasos Tsitsanis, John Psarras

      Pages 80-91

   4. Reference Models for E-Services Integration Based on Life-Events

      • Ljupčo Todorovski, Mateja Kunstelj, Mirko Vintar

      Pages 92-103

   5. An Architecture of Active Life Event Portals: Generic Workflow Approach

      • Mariusz Momotko, Wojciech Izdebski, Efthimios Tambouris, Konstantinos Tarabanis, Mirko Vintar

      Pages 104-115

   6. E-Government Services Composition Using Multi-faceted Metadata Classification Structures

      • Fenareti Lampathaki, Yannis Charalabidis, Demetrios Sarantis, Sotirios Koussouris, Dimitris Askounis

      Pages 116-126

   7. E-Government Field Force Automation: Promises, Challenges, and Stakeholders

      • Hans J (Jochen) Scholl, Raya Fidel, Shuhua (Monica) Liua, Michael Paulsmeyer, Kris Unsworth

      Pages 127-142

4. Electronic Services

   1. Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery

      • Alexander van Deursen

      Pages 143-154

   2. E-Services for Citizens: The Dutch Usage Case

      • Jan van Dijk, Willem Pieterson, Alexander van Deuren, Wolfgang Ebbers

      Pages 155-166

   3. Agriculture Market Information E-Service in Bangladesh: A Stakeholder-Oriented Case Analysis

      • M. Sirajul Islam, Åke Grönlund

      Pages 167-178

   4. Talking to, Not About, Citizens – Experiences of Focus Groups in Public E-Service Development

      • Karin Axelsson, Ulf Melin

      Pages 179-190

   5. Selection of Appropriate Payment Methods for E-Government – Model and Application

      • Georg Wittmann, Markus Breitschaft, Thomas Krabichler, Ernst Stahl

      Pages 191-203

   6. A Case Study of Semantic Solutions for Citizen-Centered Web Portals in eGovernment: The Tecut Portal

      • Flavio Corradini, Luis Álvarez Sabucedo, Alberto Polzonetti, Luis Anido Rifón, Barbara Re

      Pages 204-215

   7. Inclusion in the E-Service Society – Investigating Administrative Literacy Requirements for Using E-Services

      • Åke Grönlund, Mathias Hatakka, Andreas Ask

      Pages 216-227

EGOV 2007 was the sixth edition of this highly successful series of annual int- national conferences dedicated to electronic government research and practice. Like all its predecessors, EGOV 2007 achieved a remarkable number of paper submissions. Moreover, the quality of this year’s submissions again superseded previous years’ submissions. For the third year in a row, the conference was anteceded by a doctoral colloquium, with approximately 20 PhD projects d- cussed. The conference also provided a forum for academic work in progress, for practitioner reports, and for workshops on specialty topics. Along with the International Conference on Digital Government Research (dg.o)intheUSA andthe e-GovernmentTrackatthe HawaiiInternationalC- ference on System Sciences (HICSS), the EGOV series of conferences has est- lished itself as the leading annual conference on e-Government, e-Participation and e-Governance in Europe, with a global reach. Last year, the ?rst two professional societies were formed in North America 1 and Europe, the Digital Government Society of North America (DGSNA) and 2 the European EGOV Society (EGOV-S) . Both sister societies work closely - gether.Itisnoteworthythatbothsocietieshaveadoptedalmostidenticalmission statements. They both de?ne themselves as multi-disciplinary organizations “of scholars and practitioners engaged in and committed to democratic digital g- ernment. Digital (or electronic) government fosters the use of information and technology to support and improve public policies and government operations, engage citizens, and provide comprehensive and timely government services”.

• E-Administration
• E-Government
• E-Voting
• Governance
• IT
• automation
• communications security
• digital cities
• digital communities
• e-citizens
• e-government policies
• e-payment
• electronic government
• identity management
• public administration

Policies and ethics