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Electronic Government

4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005, Proceedings

  • Conference proceedings
  • © 2005

Overview

Editors:
  1. Maria A. Wimmer

    1. Institute for IS Research, University of Koblenz-Landau, Koblenz, Germany

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  2. Roland Traunmüller

    1. Institute of Informatics in Business and Government, University of Linz, Linz, Austria

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  3. Åke Grönlund

    1. ESI/Informatics, Örebro University, Örebro, Sweden

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  4. Kim V. Andersen

    1. Centre for Applied ICT, Copenhagen Business School, Frederiksberg

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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 3591)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: EGOV 2005.

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Table of contents (30 papers)

  1. Front Matter

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  3. Performance

    1. Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government

      • Tae Hyun Kim, Kwang Hyuk Im, Sang Chan Park
      Pages 38-48

    2. Accountability of Electronic Cross-Agency Service-Delivery Processes

      • Jeffrey Gortmaker, Marijn Janssen, René W. Wagenaar
      Pages 49-56

    3. Citizen Relationship Management and E-Government

      • Bettina Larsen, Michael Milakovich
      Pages 57-68

    4. DSS in a Local Government Context – How to Support Decisions Nobody Wants to Make?

      • Åke Grönlund
      Pages 69-80

    5. Monitoring and Updating Regulations and Policies for Government Services

      • Soon Ae Chun, Edwin Portscher, James Geller
      Pages 81-92

    6. Service Take-Up and Impacts of E-Government in Austria

      • Georg Aichholzer
      Pages 93-104

    7. Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects – Results from a Workshop in the UK

      • Adrianos Evangelidis
      Pages 105-112

    8. Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government

      • Seongcheol Kim, Keunhee Cho
      Pages 113-123

  4. Strategy

    1. eGovernment and Structural Reform on Bornholm: A Case Study

      • Jan Pries-Heje
      Pages 124-136

    2. When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model

      • Lucy Dadayan, Enrico Ferro
      Pages 137-144

    3. E-Government Practice: What One Country Could Learn from Other

      • Mohammad Shakil Akther, Takshi Onishi, Tetsuo Kidokoro
      Pages 145-150

    4. Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach

      • Chien-Chih Yu, Hsing-I Wang
      Pages 151-162

    5. Policy and Practice in Standards Selection for E-Government Interoperability Frameworks

      • Luis Guijarro
      Pages 163-173

    6. SIGES-PERE: A Collaborative GIS for Radiological Disaster Management

      • Rolando Quintero, Marco Torres, Miguel Moreno, Giovanni Guzmán
      Pages 174-185

    7. Feasibility Study for a Legal Knowledge System in the County of Herford

      • Olivier Glassey, Thomas F. Gordon
      Pages 186-197

    8. A Quality Inspection Method to Evaluate E-Government Sites

      • Ana Cristina Bicharra Garcia, Cristiano Maciel, Fernando Bicharra Pinto
      Pages 198-209
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  1. Electronic Government

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Editors and Affiliations

  • Institute for IS Research, University of Koblenz-Landau, Koblenz, Germany

    Maria A. Wimmer

  • Institute of Informatics in Business and Government, University of Linz, Linz, Austria

    Roland Traunmüller

  • ESI/Informatics, Örebro University, Örebro, Sweden

    Åke Grönlund

  • Centre for Applied ICT, Copenhagen Business School, Frederiksberg

    Kim V. Andersen

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