Managing Closed-Loop Supply Chains

1. Front Matter

   Pages I-XI

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2. Introduction to closed-loop supply chains

   1. Introduction

      • Simme Douwe P. Flapper, Jo A.E.E. van Nunen, Luk N. Van Wassenhove

      Pages 3-18

3. Production closed-loop supply chains

   1. Reverse logistics in a pharmaceutical company: the Schering case

      • Ruud H. Teunter, Karl Inderfurth, Stefan Minner, Rainer Kleber

      Pages 21-31

   2. Reverse logistics in an electronics company: the NEC-Cl case

      • Roland Geyer, Kumar Neeraj, Luk N. Van Wassenhove

      Pages 33-39

4. Distribution closed-loop supply chains

   1. The chip in crate: the Heineken case

      • Jan van Dalen, Jo A.E.E. van Nunen, Cyril M. Wilens

      Pages 43-55

   2. Recovery and reuse of maritime containers: the Blue Container Line case

      • Costas P. Pappis, Nikos P. Rachaniotis, Giannis T. Tsoulfas

      Pages 57-63

   3. Empty container reposition: the port of Rotterdam case

      • Albert W. Veenstra

      Pages 65-76

5. Commercial returns closed-loop supply chains

   1. Commercial returns of sun-protection products: the L’Oréal France case

      • Roelof Kuik, Jo A.E.E. van Nunen, Job Coenen

      Pages 79-86

   2. Commercial returns of printers: the HP case

      • Sylvia Davey, V. Daniel R. Guide Jr., Kumar Neeraj, Luk N. Van Wassenhove

      Pages 87-96

   3. Commercial returns in a mail order company: the Wehkamp case

      • René M.B. de Koster, Joost P. Zuidema

      Pages 97-106

6. Repair and replacement closed-loop supply chains

   1. The repair of electronic equipment: the OMRON case

      • Roelof Kuik, Jo A.E.E. van Nunen, Jacky Gerrits, Marco H.P. Hogenboom

      Pages 109-118

   2. Tire recovery: the RetreadCo case

      • Laurens G. Debo, Luk N. Van Wassenhove

      Pages 119-128

   3. The closed-loop supply chain of service parts: the Whirlpool case

      • Marc Deneijer, Simme Douwe P. Flapper

      Pages 129-137

7. End-of-use closed-loop supply chains

   1. End-of-lease asset recovery: the Océ case

      • Rob A. Zuidwijk, Erwin A. van der Laan, Leon Hoek

      Pages 141-150

   2. Cellular telephone reuse: the ReCellular Inc. case

      • V. Daniel R. Guide Jr., Kumar Neeraj, Charles Newman, Luk N. Van Wassenhove

      Pages 151-156

   3. Recovery of car engines: the Mercedes-Benz case

      • Hans-Martin Driesch, Hans E. van Oyen, Simme Douwe P. Flapper

      Pages 157-166

8. End-of-life closed-loop supply chains

   1. Recovering end-of-life large white goods: the Dutch initiative

      • René B.M. de Koster, Simme Douwe P. Flapper, Harold R. Krikke, W. Sander Vermeulen

      Pages 169-181

   2. End-of-life tire recovery: the Thessaloniki initiative

      • Sophia Panagiotidou, George Tagaras

      Pages 183-193

9. Conclusions on closed-loop supply chains

   1. Future developments in managing closed-loop supply chains

      • Simme Douwe P. Flapper, Jo A.E.E. van Nunen, Luk N. Van Wassenhove

      Pages 197-206

10. Back Matter

    Pages 207-213

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Introduction Closing supply chains refers to taking care of items once they are no longer desired or can no longer be used by their user. Smart management of closed-loop supply chains means profitable recovery of value from these items (products, functional components, materials or packaging). The company closing the supply chain may be the original equipment manuf- turer (OEM), a distribution partner or a third party not involved in the f- ward distribution. In recent years, the management of closed-loop supply chains has gained importance because of increased legislation on producer respon- bility, requiring companies to take back products from customers and to organize for proper recovery and disposal. This legislation is partially due to increased awareness of environmental issues. However, smart com- nies have also understood that returned products often contain lots of value to be recovered. They manage closed-loop supply chains simply because it is a profitable business proposition.

• Closed-Loop Supply Chain
• Logistics
• Re-use
• Recovery
• Supply Chain
• Supply Chains
• business
• distribution
• linear optimization
• management
• organization
• planning
• Engineering Economics

• Department of Technology Management, Technische Universiteit Eindhoven, Eindhoven, The Netherlands

  Simme Douwe P. Flapper

• Rotterdam School of Management, Erasmus University Rotterdam, Rotterdam, The Netherlands

  Jo A.E.E. Nunen

• INSEAD, Fontainebleau, France

  Luk N. Wassenhove

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