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Exploring Services Science

5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014

  • Conference proceedings
  • © 2014

Overview

  • Proceedings of the 5th International Conference on Exploring Services Science

Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 169)

Included in the following conference series:

Conference proceedings info: IESS 2014.

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Table of contents (10 papers)

Other volumes

  1. Exploring Services Science

Keywords

About this book

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.

This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.

Editors and Affiliations

  • University of Geneva, Geneva, Switzerland

    Mehdi Snene, Michel Leonard

Bibliographic Information

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